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- Tasks: Assist with housekeeping, transport guests, and ensure smooth operations at our luxury resort.
- Company: Join Auchrannie, a stunning resort on the beautiful Isle of Arran.
- Benefits: Competitive pay, flexible shifts, and a vibrant work environment.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Full clean driver's licence, great people skills, and a proactive attitude.
- Other info: Enjoy a dynamic role with opportunities for growth in hospitality.
The predicted salary is between 18000 - 24000 £ per year.
About Auchrannie
Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4‑star hotels and over forty 5‑star luxury self‑catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland’s first island destination spa.
About the role
As a Porter you will work with the Housekeeping Managers and Duty Managers to ensure general day‑to‑day duties are completed. It is a unique, fun and fast‑paced role integral to the smooth running of the Resort. In this role you will:
- organise and deliver linen to the Head Housekeeper each morning
- provide housekeeping assistance with jobs such as moving luggage, extra beds and cots to and from guest rooms
- assist with daily deliveries, ensuring contents are moved to the appropriate location and paperwork being passed to the correct manager
- provide safe transport to and from the ferry for resort guests
- organise your daily duties and prioritise tasks
- help reception at check‑in and checkout times by answering phones and assisting with guest luggage
- set up, breakdown and refresh conference rooms
- maintain great relationships and communication with duty managers and line managers
To be a good fit for this role you will:
- have a full clean drivers licence and the confidence to drive all company vehicles, including transporting passengers
- demonstrate self‑motivation and the ability to carry out daily routines unsupervised
- have excellent people skills and enjoy interacting with guests and colleagues
- be solutions‑focused and always looking for ways to improve
- be physically fit and active and enjoy a busy hands‑on role
Your standard working week will be 5 days from 7, approx 40 hours per week. Shift patterns include 7am-3pm, 9am-5pm, 1pm-9pm on a rotational basis. Some nightshift cover may be required.
Day Porter employer: Auchrannie Resort
Contact Detail:
Auchrannie Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Porter
✨Tip Number 1
Get to know the resort! Before your interview, do a bit of research on Auchrannie. Familiarise yourself with their services and vibe. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Day Porter, you'll be interacting with guests and colleagues all day. Think of some scenarios where you can showcase your excellent communication skills and how you handle different situations.
✨Tip Number 3
Be ready to demonstrate your problem-solving abilities. During the interview, they might throw some curveballs your way. Think of examples from your past where you've tackled challenges head-on and come up with solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Auchrannie. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Day Porter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, this role is all about interacting with guests and colleagues, so show us how you’d fit into our fun and fast-paced environment.
Tailor Your Application: Make sure to tailor your application to the Day Porter role specifically. Highlight any relevant experience you have, especially in housekeeping or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Auchrannie and what makes us special while you’re at it!
How to prepare for a job interview at Auchrannie Resort
✨Know the Resort Inside Out
Before your interview, take some time to research Auchrannie and its offerings. Familiarise yourself with the different hotels, dining experiences, and leisure facilities. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Show Off Your People Skills
As a Day Porter, you'll be interacting with guests and colleagues regularly. Prepare examples of how you've successfully communicated or resolved issues in previous roles. Highlighting your excellent people skills will demonstrate that you're a great fit for the team.
✨Demonstrate Your Organisational Skills
The role requires you to organise daily duties and prioritise tasks effectively. Think of specific instances where you've managed multiple responsibilities at once. Sharing these experiences will showcase your ability to thrive in a fast-paced environment.
✨Be Ready for Practical Questions
Expect questions about handling physical tasks and driving company vehicles. Be prepared to discuss your experience with similar duties and your approach to ensuring safety and efficiency. This will reassure the interviewers that you can handle the demands of the job.