Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and set up workstations.
- Company: Join Auburn University, a leader in higher education with a commitment to excellence.
- Benefits: Enjoy flexible hours, generous benefits, and a supportive work culture.
- Why this job: Make a life-changing impact while gaining valuable IT experience in a vibrant community.
- Qualifications: Must be an enrolled undergraduate student with a background in IT support.
- Other info: Work hours range from 5-20 per week, with potential weekend projects.
Working Title (if different from Position Title)
Job Summary
General IT support including, but not limited to troubleshooting, imaging, setting up workstations, inventory, and decommissioning workstations. Candidates should have an interest in IT, preferably with a background in Windows or Mac support.
Office hours 7:45am to 4:45pm, Monday through Friday. Actual work schedule to be determined weekly. Weekend hours available for special projects as needed but not required.
Essential Functions
- IT troubleshooting, device imaging, setting up workstations, inventory, and decommissioning workstations.
- Answer Help desk calls and create service tickets using Web Help Desk software.
Why Work at Auburn?
- Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
- Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
- We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
- Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
- A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
Enrolled undergraduate student at Auburn University
Preferred Qualifications
Current enrollment in Information Technology related curriculum with background in Windows or Mac Support.
Pay Rate
Pay Rate $10.00/hour
Work Hours
Work Hours 5-20
City position is located in:
City position is located in: Auburn
State position is located:
State position is located: Alabama
Posting Date
Posting Date 08/11/2025
Closing Date
Closing Date 08/20/2025
Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
Required fields are indicated with an asterisk (*).
- * Please tell us how you first heard about this opportunity.
(Open Ended Question)
- * Are you currently an enrolled student at Auburn University?
- Yes
- No
#J-18808-Ljbffr
Student Worker- IT Help Desk employer: Auburn University
Contact Detail:
Auburn University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Worker- IT Help Desk
✨Tip Number 1
Familiarise yourself with common IT troubleshooting techniques, especially for Windows and Mac systems. Being able to demonstrate your knowledge in these areas during an interview can set you apart from other candidates.
✨Tip Number 2
Practice using help desk software, like Web Help Desk, if you have access to it. Understanding how to create service tickets and manage support requests will show that you're proactive and ready to hit the ground running.
✨Tip Number 3
Network with current or former IT Help Desk workers at Auburn University. They can provide insights into the role and the work culture, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding work hours. Since the position may require weekend hours for special projects, showing that you're open to this can make you a more attractive candidate.
We think you need these skills to ace Student Worker- IT Help Desk
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have with IT support, particularly with Windows or Mac systems. Mention specific tasks you've performed, such as troubleshooting or setting up workstations.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Include any relevant coursework or projects from your Information Technology curriculum that demonstrate your capabilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your desire to contribute to the team at Auburn. Discuss how your background aligns with the role and express your enthusiasm for the opportunity.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Auburn University
✨Show Your IT Passion
Make sure to express your genuine interest in IT during the interview. Share any relevant experiences or projects you've worked on, especially those involving Windows or Mac support, as this will demonstrate your enthusiasm and suitability for the role.
✨Familiarise Yourself with Help Desk Software
Since you'll be using Web Help Desk software to create service tickets, it’s a good idea to familiarise yourself with similar tools beforehand. Mentioning your understanding of ticketing systems can set you apart from other candidates.
✨Prepare for Troubleshooting Scenarios
Anticipate questions related to troubleshooting common IT issues. Practise explaining your thought process when diagnosing problems, as this will showcase your analytical skills and ability to think on your feet.
✨Highlight Your Teamwork Skills
The role involves collaboration with others, so be ready to discuss your experience working in teams. Share examples of how you’ve contributed to group projects or supported colleagues, which aligns with the culture of excellence they value.
