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- Tasks: Assist visitors at the James E. Foy Information Desk with inquiries and directions.
- Company: Join Auburn University, a top employer in higher education with a culture of support.
- Benefits: Enjoy flexible hours, networking opportunities, and a vibrant campus life.
- Why this job: Make a difference while gaining valuable experience and connections in a welcoming environment.
- Qualifications: Must be an enrolled student with customer service experience and a GPA of 2.0 or higher.
- Other info: Position requires availability for early mornings, evenings, weekends, and home football games.
Please see Special Instructions for more details.
Attention Applicants:
For Fall Semester must be eligible to work early mornings, week days, evenings, and weekends including home football games. Availability to work during semester breaks preferred, but not required.
Position Information
Requisition Number
Requisition Number Stu04584P
Home Org Name
Home Org Name Student Center Department
Division Name
Position Title
Position Title James E. Foy Information Desk Assistant
Working Title (if different from Position Title)
Job Summary
Student Affairs is excited to begin the search for a Student Desk Assistant to service the James E. Foy Information Desk!
Why should YOU consider student employment at Auburn University?
- Gain valuable work experience! Student employmentallows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
- Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
- Make a difference. Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
Essential Functions
- Greet building visitors in a cheerful and welcoming manner. Assist them with questions or directions as needed
- Provide access to meeting rooms to customers who have reservations. Help them connect with Event Operations Team if Audio-Visual assistance is needed
- Receive and document lost and found items
- Answer the desk phone in a cheerful and welcoming manner. Assist callers with inquiries and direct them to the correct resources as needed
- Attend all mandatory meetings and trainings
- Arrive promptly for shifts, dressed in provided uniforms, presenting a professional appearance and enthusiastic team attitude
Why Work at Auburn?
- Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
- Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
- We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
- Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
- A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
- Currently enrolled student at Auburn University
- Applicants must be eligible to work weekdays, evenings, and weekends, including early mornings and home football games during fall semester
- Maintain a cumulative GPA of 2.0
- Possess some customer service experience
- An outgoing person willing to engage with a diverse visitor and caller population
- Ability to work in team environment
Preferred Qualifications
- Ability to work early mornings and during school breaks
- Comprehensive knowledge of campus information
- Hands-on experience in giving information to visitors and answering their questions
- Highly skilled in greeting visitors and directing them to the right person or department
Pay Rate
Pay Rate $8.00/hour
Work Hours
Work Hours 10 – 12
City position is located in:
City position is located in: Auburn
State position is located:
State position is located: Alabama
Posting Date
Posting Date 07/30/2025
Closing Date
Closing Date 10/15/2025
Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
Special Instructions to Applicants
Attention Applicants:
For Fall Semester must be eligible to work early mornings, week days, evenings, and weekends including home football games. Availability to work during semester breaks preferred, but not required.
Required fields are indicated with an asterisk (*).
- * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
- AcademicKeys
- The Chronicle of Higher Education
- DiversityJobs
- HigherEdJobs
- HERC (Higher Education Recruitment Consortium)
- Indeed
- RecruitMilitary
- The Tuskegee News
- Professional organization or journal
- Veterans Assistance Services
- Disability Assistance Services
- State Employment Service
- Social Media
- AU Job Bulletin
- Notified by an Auburn employee
- College or university Career Services
- I went to the AU Employment Website directly (www.auemployment.com)
- Other
- * Are you currently an enrolled student at Auburn University?
- Yes
- No
- * Are you available to work early mornings?
- Yes
- No
- * Are you available to work weekends?
- Yes
- No
- * Are you a current employee of the university?
- Yes
- No
- * Are you available to work during school/semester breaks?
- Yes
- No
- * Are you available to work on Game Days?
- Yes
- No
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James E. Foy Information Desk Assistant employer: Auburn University
Contact Detail:
Auburn University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land James E. Foy Information Desk Assistant
✨Tip Number 1
Make sure to highlight your availability in your conversations with potential employers. Since this role requires working early mornings, evenings, and weekends, being clear about your flexible schedule can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the campus layout and key facilities. Knowing where to direct visitors will not only boost your confidence but also demonstrate your commitment to providing excellent customer service.
✨Tip Number 3
Engage with current employees or students who have worked at the information desk. They can provide valuable insights into the role and share tips on how to excel in the position, which can help you during interviews.
✨Tip Number 4
Showcase your enthusiasm for the university and its community. Being genuinely excited about helping fellow students and visitors can make a lasting impression during any informal interactions or networking opportunities.
We think you need these skills to ace James E. Foy Information Desk Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the James E. Foy Information Desk Assistant position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job. Emphasise any previous roles where you interacted with diverse groups or provided assistance, as this is crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and your understanding of the importance of customer service. Mention your availability for early mornings, evenings, and weekends, as well as your willingness to work during semester breaks.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Auburn University
✨Show Your Enthusiasm
As an Information Desk Assistant, you'll be the first point of contact for visitors. Make sure to express your enthusiasm for the role during the interview. A cheerful attitude can go a long way in demonstrating that you're the right fit for this customer-facing position.
✨Highlight Your Availability
Since the job requires flexibility with early mornings, evenings, and weekends, be prepared to discuss your availability. Clearly outline when you can work, especially during home football games and semester breaks, to show that you're committed to meeting the job's demands.
✨Demonstrate Customer Service Skills
Share specific examples from your past experiences where you've successfully assisted customers or resolved issues. This will help illustrate your ability to engage with a diverse visitor population and provide excellent service at the information desk.
✨Familiarise Yourself with Campus Resources
Before the interview, take some time to learn about the various resources and services available on campus. Being knowledgeable about the university will not only impress the interviewers but also prepare you for the questions you may face while assisting visitors.