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- Tasks: Support retail operations, manage stock, and ensure a seamless customer experience during the festive season.
- Company: Join Aubin & Wills, a premium brand focused on craftsmanship and sustainability.
- Benefits: Competitive pay, staff discounts, pension contributions, and holiday entitlement.
- Why this job: Be part of a friendly team and gain valuable experience in a fast-paced retail environment.
- Qualifications: Experience in retail or eCommerce, strong organisation skills, and a customer-first approach.
- Other info: Flexible hours, including weekends, with opportunities for growth in a dynamic setting.
3 days ago Be among the first 25 applicants
Direct message the job poster from Aubin & Wills
AUBIN is a premium retail brand built on craftsmanship, sustainability, and brilliant customer experience. We’re gearing up for our busiest season and are adding aPeak Retail Coordinator to support our existing Retail Coordinator across the Christmas period.
Contract:Fixed-term,November1st -February 1st
Location:Edinburgh Store
Hours:Flexible rotaincluding weekends, and bank holidays(availability over Christmas week, is essential)
About the role:
- Support store & ECommerce Ops:Help process, pick and pack online orders from store stock with speed and accuracy.
- Stock control:Receive deliveries, maintain stock accuracy, assist with replenishment and transfers.
- Repairs & aftercare:Coordinate customer repair requests and liaise with service partners.
- Back-of-house excellence:Keep the stockroom organised; complete daily inventory checks and system updates.
- Click & Collect:Manage collection orders to ensure a seamless experience.
- Reporting basics:Update stock levels, track returns, and assist with simple sales/stock reports.
You’ll report to theeCommerce Manager and work closely with ourRetail Coordinator to keep everything running smoothly through peak.
What you’ll bring
- Experience in retail, stock control, or eCommerce (seasonal or permanent).
- Confident, customer-first approach and calm under pressure.
- Strong organisation and attention to detail; able to juggle priorities.
- Comfortable using inventory systems and Shopify (training provided).
- Basic Excel skills are a plus.
- Flexibilityto work variable hours,especially weekendsand key peak dates.
What you’ll get
- Competitive seasonal pay (based on experience).
- Staff discount and incentives.
- Pension contributions (per policy).
- A friendly team and the chance to build experience with a growing brand.
- Holiday entitlement pro-rated to contract length.
If you love retail and thrive in a fast-paced, festive environment, we’d love to hear from you. Apply now and help us deliver an exceptional Aubin experience this peak season.
Job Type: Fixed term contract
Pay: £12.21 per hour
Expected hours: 40 per week
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Peak Retail Coordinator (Fixed-Term: Nov–Feb) — Edinburgh employer: Aubin & Wills
Contact Detail:
Aubin & Wills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peak Retail Coordinator (Fixed-Term: Nov–Feb) — Edinburgh
✨Tip Number 1
Get to know the brand! Before you step into that interview, do a bit of homework on Aubin & Wills. Understand their values around craftsmanship and sustainability. This will help you connect with the team and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a brilliant customer experience, think of examples from your past where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your organisational skills. The job involves stock control and managing orders, so come prepared with examples of how you've kept things running smoothly in previous roles. We love a candidate who can juggle priorities!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen and ready to jump into the festive hustle with us. Don’t miss out on this opportunity!
We think you need these skills to ace Peak Retail Coordinator (Fixed-Term: Nov–Feb) — Edinburgh
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how excited you are about working in a fast-paced environment, especially during the festive season. Share any relevant experiences that highlight your customer-first approach.
Be Organised and Detail-Oriented: Since the role involves stock control and managing orders, make sure to emphasise your organisational skills. We appreciate candidates who can juggle multiple tasks while keeping everything in order, so don’t hesitate to mention any past experiences where you’ve excelled in this area.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your experience with inventory systems or eCommerce platforms like Shopify, even if it’s just a little bit. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Aubin & Wills
✨Know the Brand Inside Out
Before your interview, take some time to research Aubin & Wills. Understand their values around craftsmanship and sustainability, and think about how you can contribute to their customer experience. This will show your genuine interest in the brand and help you stand out.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail or eCommerce experience in detail. Think of specific examples where you've successfully managed stock control or provided excellent customer service. This will demonstrate that you have the skills needed for the Peak Retail Coordinator role.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure, especially during busy periods like Christmas. Prepare scenarios where you've juggled multiple tasks or resolved customer issues effectively. This will highlight your calmness under pressure and organisational skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, peak season challenges, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.