At a Glance
- Tasks: Lead housekeeping operations and ensure a pristine environment for guests.
- Company: Join the historic Cambridge House, a luxury hotel reimagining Mayfair.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Work in a vibrant team and enjoy a unique blend of heritage and modern luxury.
- Why this job: Be part of an exciting pre-opening journey and shape unforgettable guest experiences.
- Qualifications: Experience in luxury hotel housekeeping leadership and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.
As Assistant Director of Housekeeping at Cambridge House, your meticulous eye for detail, thoughtful leadership, and refined operational expertise will flourish as you work alongside the Director of Housekeeping to shape the seamless organisation and performance of the department. You will play a pivotal role in the pre-opening journey, helping to craft detailed procedures, training programmes, and impeccable service standards, while ensuring the House opens to the highest level of presentation and cleanliness. As an engaged and inspiring leader, you will nurture and motivate the team to deliver an effortlessly elegant, consistent, and truly memorable experience throughout.
Key Responsibilities- Support the Director of Housekeeping in the overall management of the department, ensuring operational excellence across guest rooms, public areas and back of house spaces.
- Play an integral role in the pre-opening journey, contributing to recruitment, onboarding, creating training initiatives, and the implementation of impeccable housekeeping standards.
- Oversee the daily rhythm of housekeeping operations, ensuring guest rooms and public spaces consistently embody the elegant, refined, and residential charm of Cambridge House.
- Coordinate VIP arrivals and special requests to create bespoke guest experiences aligned with our values.
- Assist the Director of Housekeeping with recruitment, onboarding, continuous luxury service training, and performance reviews for the housekeeping team.
- Assist in monitoring quality, productivity, and staffing levels, ensuring efficient and intuitive scheduling that aligns seamlessly with the evolving needs of the business.
- Conduct meticulous inspections of guest rooms and public spaces, addressing any issues promptly with care, precision, and a consistently discerning eye for excellence.
- Work closely with the Rooms and Engineering teams to ensure clear and proactive communication regarding room status, maintenance requirements, guest requests and preferences, and the presentation of back of house spaces.
- Support the management of inventory and stock control, encouraging mindful and efficient use of resources while maintaining exceptional standards throughout.
- Uphold the highest standards of health, safety, and hygiene at all times, ensuring a secure, pristine, and beautifully maintained environment for guests and colleagues alike.
- Act as a confident departmental leader in the absence of the Director of Housekeeping, providing calm guidance, decisive direction, and unwavering operational support.
- Proven experience in a senior housekeeping leadership role within a luxury hotel environment.
- Strong organisational and operational management skills with exceptional attention to detail and excellent communication skills.
- A calm, professional leadership style with the ability to motivate and support their team.
- A strong understanding of quality assurance, health and safety, and housekeeping best practices.
- Commercial awareness, with experience managing labour cost, stock and budgets.
- Flexibility to support a new hotel opening, including varied shifts where required.
Assistant Director of Housekeeping in London employer: Auberge
Cambridge House is an exceptional employer, offering a unique opportunity to be part of a historic and luxurious hotel set to redefine the Mayfair experience. With a strong focus on employee growth, you will benefit from comprehensive training programmes and a supportive work culture that values meticulous attention to detail and operational excellence. Join us in creating unforgettable experiences in a vibrant environment that celebrates both heritage and modern luxury.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director of Housekeeping in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events, job fairs, or open houses at hotels. This is your chance to make a memorable impression in person, so dress to impress and be ready to chat about your passion for housekeeping.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t just apply online. Follow up with a call or email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews. Plus, applying through our site gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace Assistant Director of Housekeeping in London
Some tips for your application 🫡
Show Your Passion for Housekeeping:When writing your application, let your enthusiasm for the housekeeping industry shine through. We want to see how your experience aligns with our vision of creating a luxurious and memorable guest experience at Cambridge House.
Be Detail-Oriented:Just like in housekeeping, attention to detail is key in your application. Make sure to proofread your CV and cover letter for any typos or errors. We appreciate candidates who take the time to present themselves impeccably!
Highlight Leadership Skills:As an Assistant Director of Housekeeping, your leadership abilities are crucial. Use your application to showcase examples of how you've motivated teams and maintained high standards in previous roles. We love seeing inspiring leaders!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cambridge House. Don’t miss out!
How to prepare for a job interview at Auberge
✨Know Your Housekeeping Standards
Before the interview, brush up on the latest housekeeping standards and best practices in luxury hotels. Familiarise yourself with Cambridge House's values and how they align with impeccable service. This will show your commitment to maintaining high standards.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate teams. Share specific examples of how you've nurtured talent or improved team performance in previous roles. This is crucial for a position that requires inspiring others.
✨Prepare for Operational Scenarios
Think about potential challenges in housekeeping operations, especially during a hotel opening. Prepare to discuss how you would handle issues like staffing shortages or guest complaints. This demonstrates your problem-solving skills and operational expertise.
✨Engage with the Company Culture
Research Cambridge House and its history to understand its unique culture. During the interview, express how you can contribute to creating a vibrant atmosphere that aligns with their vision. This shows you're not just looking for a job, but a place where you can thrive.
