At a Glance
- Tasks: Lead the housekeeping team to ensure a pristine and elegant environment for guests.
- Company: Join the historic Cambridge House, a luxury hotel reawakening in 2026.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work in a vibrant, historic setting with a focus on exceptional service.
- Why this job: Be part of an exciting pre-opening journey and shape unforgettable guest experiences.
- Qualifications: Experience in luxury hotel housekeeping leadership and strong organisational skills.
The predicted salary is between 45000 - 55000 € per year.
Company Description
Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike. Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.
Job Description
As Assistant Director of Housekeeping at Cambridge House, your meticulous eye for detail, thoughtful leadership, and refined operational expertise will flourish as you work alongside the Director of Housekeeping to shape the seamless organisation and performance of the department. You will play a pivotal role in the pre-opening journey, helping to craft detailed procedures, training programmes, and impeccable service standards, while ensuring the House opens to the highest level of presentation and cleanliness. As an engaged and inspiring leader, you will nurture and motivate the team to deliver an effortlessly elegant, consistent, and truly memorable experience throughout.
Key Responsibilities
- Support the Director of Housekeeping in the overall management of the department, ensuring operational excellence across guest rooms, public areas and back of house spaces.
- Play an integral role in the pre-opening journey, contributing to recruitment, onboarding, creating training initiatives, and the implementation of impeccable housekeeping standards.
- Oversee the daily rhythm of housekeeping operations, ensuring guest rooms and public spaces consistently embody the elegant, refined, and residential charm of Cambridge House.
- Coordinate VIP arrivals and special requests to create bespoke guest experiences aligned with our values.
- Assist the Director of Housekeeping with recruitment, onboarding, continuous luxury service training, and performance reviews for the housekeeping team.
- Assist in monitoring quality, productivity, and staffing levels, ensuring efficient and intuitive scheduling that aligns seamlessly with the evolving needs of the business.
- Conduct meticulous inspections of guest rooms and public spaces, addressing any issues promptly with care, precision, and a consistently discerning eye for excellence.
- Work closely with the Rooms and Engineering teams to ensure clear and proactive communication regarding room status, maintenance requirements, guest requests and preferences, and the presentation of back of house spaces.
- Support the management of inventory and stock control, encouraging mindful and efficient use of resources while maintaining exceptional standards throughout.
- Uphold the highest standards of health, safety, and hygiene at all times, ensuring a secure, pristine, and beautifully maintained environment for guests and colleagues alike.
- Act as a confident departmental leader in the absence of the Director of Housekeeping, providing calm guidance, decisive direction, and unwavering operational support.
Qualifications
- Proven experience in a senior housekeeping leadership role within a luxury hotel environment.
- Strong organisational and operational management skills with exceptional attention to detail and excellent communication skills.
- A calm, professional leadership style with the ability to motivate and support their team.
- A strong understanding of quality assurance, health and safety, and housekeeping best practices.
- Commercial awareness, with experience managing labour cost, stock and budgets.
- Flexibility to support a new hotel opening, including varied shifts where required.
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
Assistant Director of Housekeeping employer: Auberge
Cambridge House is an exceptional employer, offering a unique opportunity to be part of a historic luxury hotel in the heart of Mayfair. With a commitment to nurturing talent and fostering a collaborative work culture, employees benefit from comprehensive training programmes and the chance to shape the guest experience in a vibrant, elegant environment. The pre-opening phase presents a rare chance for personal and professional growth, as team members contribute to the creation of a landmark destination that celebrates London's rich heritage while embracing modern luxury.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director of Housekeeping
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have a chance, create a portfolio showcasing your previous work in housekeeping management. Include photos of beautifully organised spaces or any training programmes you've developed. This will help you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to Cambridge House and express your interest in the Assistant Director of Housekeeping role. A personal touch can make all the difference.
✨Tip Number 4
Stay engaged! Follow Cambridge House on social media and interact with their posts. This shows your enthusiasm for the brand and keeps you updated on their latest news, which can be useful during interviews.
We think you need these skills to ace Assistant Director of Housekeeping
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being part of the Cambridge House team and contributing to its unique charm.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in luxury housekeeping. We love seeing how your skills align with our values and the specific responsibilities of the Assistant Director of Housekeeping role.
Be Detail-Oriented:Just like in housekeeping, attention to detail is key in your application. Double-check for any typos or formatting issues, as this reflects your meticulous nature and commitment to excellence, which we value highly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cambridge House!
How to prepare for a job interview at Auberge
✨Know Your Housekeeping Standards
Familiarise yourself with the latest housekeeping standards and practices, especially in luxury settings. Be ready to discuss how you would implement these at Cambridge House, showcasing your attention to detail and operational expertise.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and nurture staff, as well as how you handle challenges. This will demonstrate your fit for the Assistant Director role.
✨Understand the Pre-Opening Process
Research the unique challenges of opening a new hotel. Be prepared to discuss your experience with recruitment, training, and setting service standards, as these are crucial for the pre-opening journey at Cambridge House.
✨Emphasise Guest Experience
Think about how you can create bespoke experiences for guests, especially VIPs. Prepare to share ideas on how to maintain the elegant charm of the hotel while ensuring impeccable cleanliness and presentation.
