Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead Front Office and Concierge teams to deliver exceptional guest experiences.
- Company: Luxury hotel group in Greater London with a focus on excellence.
- Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
- Why this job: Join a dynamic team and create memorable experiences for guests in a luxury environment.
- Qualifications: Strong leadership skills and a passion for outstanding customer service.
- Other info: Exciting opportunity to grow in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel group in Greater London is seeking a Rooms Division Manager to oversee the operations of Front Office Guest Services and Concierge teams. This role involves ensuring exceptional guest experiences while leading a motivated team.
Responsibilities include:
- Managing daily operations
- Recruiting and training staff
- Maintaining service quality standards
The ideal candidate will possess strong leadership abilities and a passion for providing outstanding customer service in a luxury setting.
Lux Rooms Division Leader - Front Office & Concierge in London employer: Auberge Resorts
Contact Detail:
Auberge Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lux Rooms Division Leader - Front Office & Concierge in London
✨Tip Number 1
Network like a pro! Connect with people in the luxury hospitality industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for exceptional guest experiences shine through. Share stories that highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Research the hotel group! Understand their values, mission, and what makes them stand out in the luxury market. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about wanting to join our fantastic team in delivering outstanding service.
We think you need these skills to ace Lux Rooms Division Leader - Front Office & Concierge in London
Some tips for your application 🫡
Show Your Passion for Luxury Service: When writing your application, let your enthusiasm for providing exceptional guest experiences shine through. We want to see how your passion aligns with our commitment to luxury service.
Highlight Your Leadership Skills: Make sure to showcase your leadership abilities in your written application. We’re looking for someone who can motivate and inspire a team, so share examples of how you've successfully led teams in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Rooms Division Manager role. We appreciate when candidates take the extra step to connect their experience with our specific needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our luxury hotel group.
How to prepare for a job interview at Auberge Resorts
✨Know the Luxury Game
Familiarise yourself with the luxury hotel industry, especially in Greater London. Research the specific hotel group and understand their brand values, service standards, and what sets them apart from competitors. This knowledge will help you demonstrate your passion for providing outstanding customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about times when you motivated staff, resolved conflicts, or improved service quality. Be ready to discuss your leadership style and how it aligns with creating a positive guest experience.
✨Emphasise Guest Experience
Be prepared to talk about your approach to ensuring exceptional guest experiences. Share specific strategies you've implemented in the past to enhance service quality and how you measure success in guest satisfaction. This will show that you understand the importance of the guest experience in a luxury setting.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about their expectations for the role, team dynamics, and future goals for the hotel. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
