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- Tasks: Lead IT systems setup and ensure smooth operations in a luxury hotel environment.
- Company: Join the historic Cambridge House, a vibrant new luxury hotel in Mayfair.
- Benefits: Competitive salary, career growth, and a chance to shape tech in a unique setting.
- Why this job: Be a key player in transforming a historic landmark into a modern luxury experience.
- Qualifications: Proven IT management skills and a passion for hospitality technology.
- Other info: Opportunity to work in a dynamic team and influence future operations.
The predicted salary is between 36000 - 60000 £ per year.
Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
As Cambridge House’s IT Manager, you will be a technical leader, instrumental in bringing our systems, processes, and support infrastructure online, before opening, and maintaining them to the highest standards afterwards. You will work closely with external specialists and internal team members. This role offers a unique opportunity to shape and influence the technology landscape from the ground up by developing and establishing procedures, SOPs, and standards that will guide future operations and drive innovation.
Key Responsibilities:- Lead the commissioning and setup of all hotel IT/engineering systems in collaboration with external technicians, ensuring everything meets or exceeds luxury hotel standards.
- Oversee daily IT/engineering operations: ensure that all systems (hardware and software) perform reliably - including any AV, guest services tech, building management systems, workstations, etc.
- Train, mentor and support duty engineers and other technical team members to troubleshoot systems, follow best practices, and deliver seamless support.
- Rapidly diagnose and resolve technical issues, working either hands-on or coordinating with engineers and external contractors, ensuring minimal disruption to guests and operations.
- Maintain records of all systems, installations, equipment, licenses; ensure that preventative maintenance schedules are in place and adhered to.
- Ensure that system documentation and user-guides are prepared so that all team members understand how to use and maintain the systems.
- Work with relevant departments (housekeeping, front office, food).
IT Manager employer: Auberge Resorts
Contact Detail:
Auberge Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even local tech gatherings. We all know that sometimes it’s not just what you know, but who you know that can land you that IT Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is your chance to shine and demonstrate how you can bring systems and processes online at Cambridge House.
✨Tip Number 3
Prepare for the interview like it’s the final boss level! Research Cambridge House, understand their vision, and think about how your experience aligns with their goals. We want to see you excited about shaping the tech landscape of this historic hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see how your love for IT can help shape the future of Cambridge House. Share any relevant experiences that highlight your passion and expertise.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Manager role. Highlight your experience with hotel systems, engineering operations, and team leadership. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We’re busy folks, so make it easy for us to see why you’re a great fit. Use bullet points where possible and avoid jargon unless it’s relevant to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Auberge Resorts
✨Know Your Tech Inside Out
As an IT Manager, you'll need to demonstrate a solid understanding of various systems and technologies. Brush up on the latest trends in hotel IT infrastructure, AV systems, and building management systems. Be ready to discuss how you've implemented or improved these technologies in past roles.
✨Showcase Your Leadership Skills
This role involves training and mentoring team members, so be prepared to share examples of how you've successfully led a team in the past. Highlight your experience in troubleshooting and problem-solving, as well as any initiatives you've taken to improve team performance and collaboration.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-world challenges. Think about specific situations where you had to diagnose and resolve technical issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your critical thinking skills.
✨Understand the Company Culture
Cambridge House is all about luxury and exceptional service. Research their values and think about how your approach to IT aligns with creating a seamless guest experience. Be ready to discuss how you can contribute to maintaining high standards and enhancing the overall technology landscape of the hotel.
