Luxury Rooms Division Lead - Front Office & Concierge
Luxury Rooms Division Lead - Front Office & Concierge

Luxury Rooms Division Lead - Front Office & Concierge

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Front Office and Guest Services to create unforgettable guest experiences.
  • Company: Luxurious hotel in London with a focus on excellence.
  • Benefits: Competitive salary, career development, and a chance to shape guest experiences.
  • Why this job: Be part of an exciting new hotel opening and make a real impact.
  • Qualifications: Experience in luxury hotel management and strong leadership skills.
  • Other info: Join a passionate team dedicated to operational excellence.

The predicted salary is between 43200 - 72000 £ per year.

A luxurious hotel in London is seeking a Rooms Division Manager to oversee the Front Office and Guest Services. You will ensure exceptional guest experiences while leading and developing a dedicated team.

Candidates should have previous experience in luxury hotel management and a strong focus on operational excellence. Join us in creating memorable experiences for our guests as we prepare to open our doors in 2026.

Luxury Rooms Division Lead - Front Office & Concierge employer: Auberge Resorts, LLC

As a leading luxury hotel in London, we pride ourselves on fostering a vibrant work culture that prioritises employee development and exceptional guest experiences. Our team enjoys competitive benefits, ongoing training opportunities, and the chance to be part of an exciting new venture as we prepare to open our doors in 2026, making this an ideal environment for those passionate about hospitality.
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Contact Detail:

Auberge Resorts, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Rooms Division Lead - Front Office & Concierge

✨Tip Number 1

Network like a pro! Connect with industry professionals on LinkedIn and attend hospitality events. We can’t stress enough how personal connections can lead to job opportunities, especially in the luxury sector.

✨Tip Number 2

Showcase your experience! When you get the chance to chat with hiring managers, highlight your previous roles in luxury hotel management. We want to hear about your successes and how you’ve created exceptional guest experiences.

✨Tip Number 3

Prepare for interviews by researching the hotel’s values and mission. We need to align our passion for operational excellence with their goals. Tailor your responses to show how you can contribute to creating memorable experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.

We think you need these skills to ace Luxury Rooms Division Lead - Front Office & Concierge

Luxury Hotel Management
Guest Services Management
Team Leadership
Operational Excellence
Exceptional Customer Service
Experience in Front Office Operations
Problem-Solving Skills
Communication Skills
Attention to Detail
Staff Development
Memorable Guest Experience Creation

Some tips for your application 🫡

Show Your Passion for Luxury Hospitality: When writing your application, let your love for luxury hospitality shine through. Share specific experiences that highlight your commitment to exceptional guest service and operational excellence.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Rooms Division Manager role. Highlight relevant experience in luxury hotel management and any leadership roles you've held, as this will show us you're the perfect fit for our team.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality and professionalism without getting lost in lengthy paragraphs.

Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!

How to prepare for a job interview at Auberge Resorts, LLC

✨Know Your Luxury Standards

Familiarise yourself with the luxury hotel standards and expectations. Research the specific hotel’s brand values and service philosophy to demonstrate your understanding of what exceptional guest experiences look like.

✨Showcase Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Highlight your ability to develop talent and foster a positive work environment, as this is crucial for a Rooms Division Manager.

✨Operational Excellence is Key

Be ready to discuss your experience with operational management in a luxury setting. Think about specific challenges you've faced and how you overcame them to ensure smooth operations and guest satisfaction.

✨Engage with the Interviewers

Treat the interview as a two-way conversation. Ask insightful questions about the hotel's vision and how they plan to create memorable experiences. This shows your genuine interest and helps you assess if it’s the right fit for you.

Luxury Rooms Division Lead - Front Office & Concierge
Auberge Resorts, LLC
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