At a Glance
- Tasks: Lead the creation and management of an exceptional cigar programme at Cambridge House.
- Company: Join a luxury destination known for its warm, guest-focused atmosphere.
- Benefits: Competitive salary, opportunities for personal growth, and a unique work environment.
- Other info: Be part of a passionate team dedicated to excellence and personalised service.
- Why this job: Curate a world-class cigar collection and engage with connoisseurs and newcomers alike.
- Qualifications: Experience in luxury cigar roles and deep knowledge of cigars required.
The predicted salary is between 50000 - 70000 £ per year.
As Head of Cigars at Cambridge House, you will be responsible for the creation, development and daily management of our cigar offering. You will bring deep expertise, refined taste and a thoughtful, guest‐focused approach, ensuring every interaction feels personal, knowledgeable and deliberate. Working with the wider team, you will establish Cambridge House as a destination for cigar connoisseurs and those discovering cigars for the first time. This is a rare opportunity to curate an exceptional programme within an environment built on respect, attention to detail and genuine warmth between team members.
Key Responsibilities
- Build trusted relationships with suppliers and distributors, sourcing exclusive and quality cigars, positioning Cambridge House as a destination for cigar discovery and exploration.
- Curate and maintain a world‐class cigar collection by building a balanced and considered portfolio that honours established cigar houses while introducing distinctive producers. Regularly refine the selection to reflect availability, seasonality and guest preference.
- Oversee the management and condition of the humidor, ensuring optimal storage and presentation at all times. Maintain precise control of humidity and temperature, ensuring every cigar is kept in perfect condition while presenting the humidor as an elegant and inviting focal point.
- Provide expert, intuitive guidance to guests, tailoring recommendations to individual preferences and occasions. Engage guests with confidence, warmth and discretion.
- Collaborate with team members such as the Beverage Director to create thoughtful cigar pairings and deliver tailored experiences and tastings that feel personal, engaging and well considered.
- Lead the cigar service on a daily basis, setting the tone for a refined yet welcoming atmosphere.
- Oversee daily operations with a calm, attentive approach, ensuring a consistently polished and comfortable guest experience.
- Train and guide team members in cigar knowledge and service standards, ensuring confidence and consistency.
- Ensure all regulatory and compliance standards are met with care and diligence relating to cigar storage and service with accuracy and attention to detail.
Qualifications
- Cigar qualifications, such as MoHC, are highly desired.
- Proven experience in a senior cigar-focused role within a luxury hotel, private members' club or specialist environment.
- Deep knowledge of cigar origins, production methods, ageing, storage and service.
- A refined understanding of luxury service, with an emphasis on discretion and personalisation.
- Strong commercial awareness, with experience managing inventory and supplier relationships.
- Confident communicator, able to engage a diverse and international clientele with ease.
- A calm, considered presence, with exceptional attention to detail.
Head of Cigars in London employer: Auberge Resorts, LLC
Cambridge House is an exceptional employer that offers a dynamic work environment during its exciting pre-opening phase. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values luxury service standards. Our commitment to excellence ensures that you will be part of a team dedicated to delivering outstanding experiences, making this a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Cigars in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend cigar events, and engage with potential employers on social media. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, share your knowledge about cigars and your vision for the role. Let your passion shine through!
✨Tip Number 3
Tailor your approach! Research the company and its culture, then align your conversations and questions to show you're a perfect fit. This shows you’re not just looking for any job, but this specific one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Cambridge House.
We think you need these skills to ace Head of Cigars in London
Some tips for your application 🫡
Show Your Passion for Cigars:When writing your application, let your love for cigars shine through! Share your experiences and what makes you excited about curating a world-class cigar collection. We want to see your personality and passion come alive in your words.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Head of Cigars role. Highlight your relevant experience and skills that align with our vision at Cambridge House. We appreciate when candidates take the time to connect their background to our needs.
Be Detail-Oriented:Attention to detail is key in this role, so make sure your application is polished and free of errors. We’re looking for someone who embodies this quality, so double-check your spelling, grammar, and formatting before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Auberge Resorts, LLC
✨Know Your Cigars
Make sure you brush up on your cigar knowledge before the interview. Understand different types, origins, and production methods. Being able to discuss these topics confidently will show that you have the expertise needed for the Head of Cigars role.
✨Showcase Your Guest-Focused Approach
Prepare examples of how you've tailored experiences for guests in the past. Think about specific instances where your recommendations made a difference. This will highlight your ability to engage with clients personally and knowledgeably.
✨Demonstrate Your Team Leadership Skills
Be ready to talk about your experience in training and guiding team members. Share stories that illustrate how you've fostered a collaborative environment and ensured consistency in service standards, which is crucial for maintaining a polished guest experience.
✨Discuss Supplier Relationships
Since building trusted relationships with suppliers is key, come prepared to discuss your experience managing inventory and sourcing quality cigars. Highlight any successful partnerships you've developed and how they contributed to a superior product offering.
