Lux Reservations Agent — Pre-Opening Luxury Hotel

Lux Reservations Agent — Pre-Opening Luxury Hotel

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Handle guest enquiries and manage reservations for a luxury hotel.
  • Company: Join the prestigious Auberge Collection at Cambridge House.
  • Benefits: Gain valuable hospitality experience in a pre-opening environment.
  • Other info: Exciting opportunity to refine your skills in a dynamic team.
  • Why this job: Be part of creating unforgettable moments in a luxury setting.
  • Qualifications: Experience in luxury hotels and strong English skills required.

The predicted salary is between 30000 - 40000 £ per year.

Auberge Collection invites applicants for the position of Reservations Agent at Cambridge House. This exciting opportunity offers a chance to refine your hospitality skills in a pre-opening environment, responsible for handling guest enquiries and ensuring a bespoke experience.

Your role will involve managing reservations through various channels while delivering exceptional service and maintaining detailed records. Previous experience in a luxury hotel and proficiency in English are essential.

Join us in creating unforgettable moments at our prestigious new Mayfair hotel.

Lux Reservations Agent — Pre-Opening Luxury Hotel employer: Auberge Collection

Auberge Collection is an exceptional employer that values its team members and fosters a collaborative work culture in the heart of Mayfair. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can refine your hospitality skills while contributing to the creation of unforgettable guest experiences in our luxurious pre-opening hotel. Join us and be part of a dynamic team dedicated to excellence and innovation in the hospitality industry.

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Contact Details:

Auberge Collection Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lux Reservations Agent — Pre-Opening Luxury Hotel

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those connected to luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you can create unforgettable moments for guests.

Tip Number 3

Be proactive! Don’t just wait for job postings. Reach out directly to the hotel’s HR team or hiring managers. Express your interest in the Reservations Agent role and ask about any upcoming opportunities.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Lux Reservations Agent — Pre-Opening Luxury Hotel

Hospitality Skills
Guest Enquiry Management
Bespoke Service Delivery
Reservation Management
Exceptional Customer Service
Attention to Detail
Record Keeping

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating unforgettable experiences for guests, especially in a luxury setting like Cambridge House.

Tailor Your Experience:Make sure to highlight any previous experience in luxury hotels. We’re looking for specific examples of how you've handled guest enquiries and managed reservations, so don’t hold back on those details!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new Mayfair hotel.

How to prepare for a job interview at Auberge Collection

Know Your Luxury Hospitality

Familiarise yourself with the luxury hotel industry, especially the standards and expectations of a pre-opening environment. Research Auberge Collection and their values to show your genuine interest in creating bespoke experiences for guests.

Master the Art of Communication

As a Reservations Agent, communication is key. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you would handle guest enquiries and ensure exceptional service, showcasing your previous experience in luxury settings.

Showcase Your Organisational Skills

Since you'll be managing reservations and maintaining detailed records, be ready to demonstrate your organisational abilities. Bring examples of how you've successfully managed multiple tasks or reservations in past roles, highlighting your attention to detail.

Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about the hotel's vision, the team culture, and how they define an unforgettable guest experience. This shows your enthusiasm and helps you assess if it's the right fit for you.