At a Glance
- Tasks: Lead the creation and management of an exceptional cigar programme at Cambridge House.
- Company: Join a luxury destination known for its warm, guest-focused atmosphere.
- Benefits: Enjoy a unique role with opportunities for personal growth and industry expertise.
- Other info: Be part of a passionate team dedicated to excellence and guest satisfaction.
- Why this job: Curate a world-class cigar collection and engage with connoisseurs and newcomers alike.
- Qualifications: Experience in luxury cigar environments and strong knowledge of cigar origins and service.
The predicted salary is between 50000 - 70000 £ per year.
As Head of Cigars at Cambridge House, you will be responsible for the creation, development and daily management of our cigar offering. You will bring deep expertise, refined taste and a thoughtful, guest‑focused approach, ensuring every interaction feels personal, knowledgeable and deliberate. Working with the wider team, you will establish Cambridge House as a destination for cigar connoisseurs and those discovering cigars for the first time. This is a rare opportunity to curate an exceptional programme within an environment built on respect, attention to detail and genuine warmth between team members.
Key Responsibilities
- Build trusted relationships with suppliers and distributors, sourcing exclusive and quality cigars, positioning Cambridge House as a destination for cigar discovery and exploration.
- Curate and maintain a world‑class cigar collection by building a balanced and considered portfolio that honours established cigar houses while introducing distinctive producers.
- Regularly refine the selection to reflect availability, seasonality and guest preference.
- Oversee the management and condition of the humidor, ensuring optimal storage and presentation at all times.
- Maintain precise control of humidity and temperature, ensuring every cigar is kept in perfect condition while presenting the humidor as an elegant and inviting focal point.
- Provide expert, intuitive guidance to guests, tailoring recommendations to individual preferences and occasions.
- Engage guests with confidence, warmth and discretion.
- Collaborate with team members such as the Beverage Director, to create thoughtful cigar pairings to deliver and host tailored experiences and tastings that feel personal, engaging and well considered.
- Lead the cigar service on a daily basis, setting the tone for a refined yet welcoming atmosphere.
- Oversee daily operations with a calm, attentive approach, ensuring a consistently polished and comfortable guest experience.
- Train and guide team members in cigar knowledge and service standards, ensuring confidence and consistency.
- Ensure all regulatory and compliance standards are met with care and diligence relating to cigar storage and service with accuracy and attention to detail.
Qualifications
- Cigar qualifications, such as MoHC, are highly desired.
- Proven experience in a senior cigar‑focused role within a luxury hotel, private members’ club or specialist environment.
- Deep knowledge of cigar origins, production methods, ageing, storage and service.
- A refined understanding of luxury service, with an emphasis on discretion and personalisation.
- Strong commercial awareness, with experience managing inventory and supplier relationships.
- Confident communicator, able to engage a diverse and international clientele with ease.
- A calm, considered presence, with exceptional attention to detail.
Head of Cigars in London employer: Auberge Collection
Cambridge House is an exceptional employer that fosters a culture of respect, warmth, and collaboration, making it an ideal place for those passionate about cigars. With a focus on personal growth and development, employees are encouraged to refine their expertise in a luxurious environment while curating a world-class cigar collection. The opportunity to engage with a diverse clientele and work alongside a dedicated team ensures a rewarding and meaningful career in the heart of a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Cigars in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Auberge Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Auberge Collection
Don't be shy about reaching out to Auberge Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Cigars in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Auberge Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Auberge Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
