At a Glance
- Tasks: Lead Major's Grill, ensuring exceptional guest experiences and top-notch service.
- Company: Join the historic Cambridge House, a vibrant luxury hotel in Mayfair.
- Benefits: Competitive salary, career growth, and a chance to shape a unique dining experience.
- Other info: Dynamic environment with opportunities to inspire and develop a talented team.
- Why this job: Be part of redefining London dining in a glamorous, iconic setting.
- Qualifications: Experience in restaurant management and a passion for hospitality.
The predicted salary is between 60000 - 80000 £ per year.
Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.
Major’s Grill, the signature restaurant of Cambridge House in Mayfair, is a glamorous ode to ritzy mid-century dining, drawing inspiration from the classic London grill. Major’s Grill blends timeless elegance with dramatic flair. The menu will be a love letter to classic cuisine, showcasing the finest cuts of meat and seafood and local produce. An original concept, Major’s Grill is set to redefine London dining.
The General Manager will lead Major’s Grill from opening onwards, shaping its identity, guiding a talented team, and ensuring every guest experience is exceptional. Taking ownership of all restaurant operations, you will drive excellence across service, team leadership, and commercial performance, working closely with the culinary and leadership teams to create a seamless, elevated guest journey. Your leadership will maintain the highest standards of presentation and hospitality, inspire team members to perform at their best, and establish Major’s Grill as a Mayfair destination renowned for extraordinary dining, meticulous attention to detail, and genuine hospitality.
Key Responsibilities:
- Set and maintain the highest standards of service, presentation, and genuine hospitality.
- Implement operational procedures, service rituals, and best practices ahead of opening and maintain them post-launch.
- Inspire, guide, and develop team members at all levels, building a motivated, confident, and professional front-of-house team.
- Monitor key performance metrics, analyse trends, and implement strategies to continuously improve service quality, team engagement, and financial results.
General Manager - Major's Grill employer: Auberge Collection
Contact Detail:
Auberge Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Major's Grill
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights into Major's Grill or Cambridge House. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up in style! If you can, visit the restaurant before applying. Get a feel for the vibe and the team. This way, you can tailor your approach and show them you’re genuinely interested in being part of their journey.
✨Tip Number 3
Be ready to showcase your leadership skills! Prepare examples of how you've inspired teams in the past. They’ll want to see how you can elevate the guest experience and motivate your crew at Major's Grill.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Cambridge House family right from the start.
We think you need these skills to ace General Manager - Major's Grill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you’re excited about being part of Major’s Grill and how you can contribute to our vision of redefining London dining.
Tailor Your CV: Make sure your CV is tailored specifically for the General Manager position. Highlight relevant experience in hospitality and leadership that aligns with what we’re looking for. We love seeing how your background fits into our story!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us who you are beyond your CV. Share your thoughts on the dining experience you envision for Major’s Grill and how you plan to inspire your team. We want to hear your unique perspective!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Auberge Collection
✨Know Your Venue
Before the interview, do your homework on Major's Grill and Cambridge House. Familiarise yourself with their history, values, and what makes them unique in the London dining scene. This will not only show your genuine interest but also help you align your vision with theirs.
✨Showcase Your Leadership Style
As a General Manager, your leadership approach is crucial. Be prepared to discuss your management style and how you inspire and develop teams. Share specific examples of how you've motivated staff in previous roles and improved service quality.
✨Emphasise Guest Experience
Highlight your commitment to exceptional guest experiences. Think of examples where you've gone above and beyond to ensure customer satisfaction. Discuss how you would implement service rituals and operational procedures to elevate the dining experience at Major's Grill.
✨Prepare for Financial Discussions
Since managing financial performance is key, brush up on your knowledge of key performance metrics and financial strategies. Be ready to discuss how you've previously analysed trends and implemented successful strategies to improve financial results in a restaurant setting.