At a Glance
- Tasks: Handle guest enquiries and manage reservations for a luxury hotel.
- Company: Join the prestigious Auberge Collection at Cambridge House.
- Benefits: Gain valuable hospitality experience in a pre-opening environment.
- Other info: Exciting opportunity to refine your skills in a dynamic setting.
- Why this job: Be part of creating unforgettable moments in luxury hospitality.
- Qualifications: Experience in luxury hotels and strong English skills required.
The predicted salary is between 25000 - 35000 £ per year.
Auberge Collection invites applicants for the position of Reservations Agent at Cambridge House. This exciting opportunity offers a chance to refine your hospitality skills in a pre-opening environment, responsible for handling guest enquiries and ensuring a bespoke experience.
Your role will involve managing reservations through various channels while delivering exceptional service and maintaining detailed records. Previous experience in a luxury hotel and proficiency in English are essential.
Join us in creating unforgettable moments at our prestigious new Mayfair hotel.
Lux Reservations Agent — Pre-Opening Luxury Hotel in City of Westminster employer: Auberge Collection
Auberge Collection is an exceptional employer that prioritises employee wellbeing and growth, offering a vibrant work culture in the heart of London. As a Spa Therapist at Cambridge House, you will be part of a dedicated team that values personalised guest experiences, with opportunities for professional development in a luxury environment. Enjoy competitive benefits and the chance to contribute to a unique hospitality experience that truly embodies the Auberge philosophy.
StudySmarter Expert Advice🤫
We think this is how you could land Lux Reservations Agent — Pre-Opening Luxury Hotel in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Auberge Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Auberge Collection
Don't be shy about reaching out to Auberge Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lux Reservations Agent — Pre-Opening Luxury Hotel in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Auberge Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Auberge Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
