Lux Reservations Agent β€” Pre-Opening Luxury Hotel in City of Westminster

Lux Reservations Agent β€” Pre-Opening Luxury Hotel in City of Westminster

City of Westminster Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Handle guest enquiries and manage reservations for a luxury hotel.
  • Company: Join the prestigious Auberge Collection at Cambridge House.
  • Benefits: Gain valuable hospitality experience in a pre-opening environment.
  • Other info: Exciting opportunity to refine your skills in a dynamic setting.
  • Why this job: Be part of creating unforgettable moments in luxury hospitality.
  • Qualifications: Experience in luxury hotels and strong English skills required.

The predicted salary is between 25000 - 35000 Β£ per year.

Auberge Collection invites applicants for the position of Reservations Agent at Cambridge House. This exciting opportunity offers a chance to refine your hospitality skills in a pre-opening environment, responsible for handling guest enquiries and ensuring a bespoke experience.

Your role will involve managing reservations through various channels while delivering exceptional service and maintaining detailed records. Previous experience in a luxury hotel and proficiency in English are essential.

Join us in creating unforgettable moments at our prestigious new Mayfair hotel.

Lux Reservations Agent β€” Pre-Opening Luxury Hotel in City of Westminster employer: Auberge Collection

Auberge Collection is an exceptional employer that values its team members and fosters a collaborative work culture in the heart of Mayfair. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our staff can thrive in their roles while contributing to the creation of unforgettable guest experiences. Join us at Cambridge House, where your passion for luxury hospitality will be nurtured in a dynamic pre-opening environment, setting the stage for a rewarding career.

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Contact Details:

Auberge Collection Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Lux Reservations Agent β€” Pre-Opening Luxury Hotel in City of Westminster

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to share your passion for hospitality and what makes you a great fit for the Reservations Agent role. Confidence is key!

✨Tip Number 3

Show off your skills! If you have experience with reservation systems or customer service, be sure to highlight that in conversations. We want to see how you can bring your expertise to our pre-opening hotel.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Cambridge House.

We think you need these skills to ace Lux Reservations Agent β€” Pre-Opening Luxury Hotel in City of Westminster

Hospitality Skills
Guest Enquiry Management
Bespoke Service Delivery
Reservations Management
Exceptional Customer Service
Attention to Detail
Record Keeping

Some tips for your application 🫑

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating unforgettable experiences for guests, especially in a luxury setting like Cambridge House.

Tailor Your Experience:Make sure to highlight any previous experience in luxury hotels. We’re looking for specific examples of how you've handled guest enquiries and managed reservations, so don’t hold back on those details!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new Mayfair hotel!

How to prepare for a job interview at Auberge Collection

✨Know Your Luxury Hospitality

Familiarise yourself with the luxury hotel industry, especially the standards and expectations of a pre-opening environment. Research Auberge Collection and their values to show your genuine interest in creating bespoke experiences for guests.

✨Master the Art of Communication

As a Reservations Agent, clear and effective communication is key. Practice articulating your thoughts and responses to common interview questions. Be prepared to demonstrate your proficiency in English and how you would handle guest enquiries with grace.

✨Showcase Your Organisational Skills

Since you'll be managing reservations and maintaining detailed records, highlight your organisational abilities. Bring examples of how you've successfully managed multiple tasks in previous roles, particularly in a luxury setting.

✨Prepare Questions That Matter

Interviews are a two-way street! Prepare thoughtful questions about the hotel's vision, the team culture, and how they define exceptional service. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.