At a Glance
- Tasks: Lead IT operations for trading platforms, ensuring high availability and performance.
- Company: Join AubayUK, a leader in energy trading technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on operational excellence.
- Why this job: Drive innovation in a fast-paced environment and make a real impact.
- Qualifications: 10+ years in IT operations with strong leadership skills.
The predicted salary is between 70000 - 85000 £ per year.
AubayUK are seeking an experienced Senior IT Operations Manager – Trading Platforms (Endur Openlink) to hold end‑to‑end accountability for IT operations across a complex energy trading portfolio. The successful candidate will be responsible for ensuring the secure, resilient, and cost‑effective delivery of business‑critical application and infrastructure services, including trading platforms such as Endur. The role leads the transformation of IT operations toward an automated, data‑driven operating model while safeguarding business continuity in a fast‑paced and highly volatile trading environment.
It owns the IT operating plan, budget, and service lifecycle, ensuring strong governance, risk management, and control frameworks are embedded across all services. A key focus is building and maintaining senior partnerships with Trading and Commercial leadership to design and execute a differentiated operating model that enables speed, scalability, and sustained value delivery. The role is accountable for driving operational excellence, leading a high‑performing team, and ensuring technology operations deliver measurable value to the wider business.
Required Skills and Experience
- Proven experience leading IT operations within complex, business‑critical environments, preferably within trading or energy domains
- Strong knowledge of application and infrastructure operations, including high‑availability and mission‑critical platforms (e.g., ETRM systems such as Endur)
- Familiarity with ETRM platforms such as Endur and their supporting ecosystems
- Demonstrated experience owning IT operating models, service lifecycle management, and operational budgets
- Deep understanding of IT governance, risk management, controls, and regulatory compliance frameworks
- Experience embedding IT General Controls (ITGC) and managing audit and compliance requirements
- Strong background in operational transformation, including automation, monitoring, and data‑driven performance management
- Expertise in incident, problem, and change management processes aligned to ITIL or similar frameworks
- Proven ability to manage and hold third‑party service providers accountable to outcome‑based performance measures
- Strong analytical and decision‑making capabilities in high‑pressure, fast‑moving environments
- Excellent stakeholder management and communication skills, including engagement with senior business leadership
- Experience managing operational readiness for new demand, projects, and system changes
Desired Skills and Experience
- Extensive experience (typically 10+ years) in IT, with significant leadership experience in operations or service management roles
- Experience working within energy trading, commodities, or financial services environments
- Experience managing global or distributed teams in complex organisational environments
- Strong commercial acumen and ability to balance cost, risk, and service quality
- Track record of delivering large‑scale operational transformation and automation initiatives
- Advanced communication and influencing skills, with the ability to engage and challenge senior stakeholders
- Strategic mindset combined with strong execution capabilities
- Degree or equivalent experience in IT, Engineering, or a related discipline
- Relevant certifications (e.g., ITIL, COBIT, Risk Management, Cloud/Infrastructure certifications)
Roles and Responsibilities
- Own end‑to‑end IT operations across the trading portfolio, ensuring high service availability, resilience, and performance
- Lead the transformation of operations toward an automated, efficient, and data‑driven operating model
- Develop and manage the IT operating plan, including budgeting, forecasting, and cost optimisation
- Ensure operational readiness for new initiatives, including assessing functional and non‑functional requirements and agreeing support models
- Establish and maintain robust governance, risk, and control frameworks, ensuring compliance with regulatory and internal standards
- Drive and ensure adherence to IT General Controls (ITGC) and information risk management practices
- Lead compliance with health, safety, legal, and regulatory requirements across all IT operations
- Build strong partnerships with Trading and Commercial stakeholders to align IT services with business priorities and growth objectives
- Manage service providers and vendors, ensuring delivery against agreed SLAs, KPIs, and outcome‑based metrics
- Lead, develop, and inspire a high‑performing IT operations team, fostering a culture of accountability and continuous improvement
- Drive operational excellence through performance management, service optimisation, and continuous improvement initiatives
- Oversee incident, problem, and change management processes to minimise disruption and ensure rapid resolution
- Deliver transformation goals and strategic objectives within the operations function
Senior IT Operations Manager – Trading Platforms (Endur Openlink) employer: Aubay UK
AubayUK is an exceptional employer, offering a dynamic work environment that fosters innovation and operational excellence in the energy trading sector. With a strong emphasis on employee growth, we provide opportunities for professional development and leadership within a high-performing team, all while ensuring a collaborative culture that values accountability and continuous improvement. Located in a fast-paced trading environment, our commitment to automation and data-driven strategies empowers employees to make a meaningful impact on business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Operations Manager – Trading Platforms (Endur Openlink)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aubay UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Aubay UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Aubay UK!
✨Direct Apply to Aubay UK
Let's not forget to apply directly through the Aubay UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Operations Manager – Trading Platforms (Endur Openlink)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aubay UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aubay UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aubay UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
