LCMS Product Specialist in Cheadle

What will you do?

• Technical Sales Leadership: Act as the LC/MS technical and product liaison for customers and internal teams, ensuring the right solution is proposed and differentiated against competitors. Support opportunities primarily in stages where the Product Specialist adds the most value—customer needs discovery, demonstrations, and quote/configuration support. Drive technical close by shaping solution fit, workflow value, and product configuration in collaboration with Account Managers.

• Customer Engagement, Demonstrations & Seminars: Plan and deliver customer presentations, technical visits, workshops, and on‑site demonstrations, aligned to customer needs and active opportunities. Create and deliver technical seminars/marketing‑event presentations to increase awareness and generate new opportunities.

• Product Positioning, Competitive Strategy & Market Growth: Lead product‑line strategy execution in‑country, including competitive positioning, deal strategies, and supporting strategic growth initiatives. Maintain strong knowledge of LC/MS competitive landscape and differentiators, translating them into clear customer value messaging. Gather Voice of Customer and market insights; provide feedback to global/regional stakeholders to strengthen value propositions and future roadmap alignment.

• Sales Enablement & Capability Building: Lead technical competency development for the sales team and partners (product training, positioning, and solution selling). Serve as a key resource for product‑related enquiries from internal sales teams and relevant partners.

• Operational Discipline & Reporting: Provide deal forecast and monthly narratives with key insights on market dynamics, customer trends, and competition movement. Maintain disciplined opportunity and activity tracking using Salesforce CRM and required commercial tools, providing visibility on progress and priorities. Follow applicable sales/application processes and provide reports/deliverables in a timely manner.

Expectations (What Success Looks Like)

Increase win rate by strengthening technical close, competitive differentiation, and configuration accuracy for LC/MS opportunities. Demonstrate strong field engagement: frequent customer interactions, demos, seminars, and strategic account support. Operate effectively in a matrix, collaborating across sales, application/workflow resources, and marketing to execute initiatives and launches.

Travel

Typically up to ~50% customer‑facing travel.

Qualifications

• Education – Bachelor’s, Master’s, or PhD in Chemistry, Biochemistry, Life Sciences (or related discipline).
• Experience – 5+ years in relevant analytical/scientific/instrument industry experience with strong exposure to LC/LCMS applications and customer environments. Demonstrated ability to work independently and troubleshoot/solve complex, high‑impact customer problems.
• Technical – Strong understanding of LC/MS workflows and ability to translate workflow needs into solution configurations and differentiated value. Hands‑on experience with LC/MS systems, such as Triple Quad LC/MS, High Resolution Mass Spectrometry (QTOF), Single Quadrupole, is an added advantage.
• Communication – Excellent verbal, written, and presentation skills; confident engaging customers and internal stakeholders.
• Collaboration – Strong cross‑functional teamwork with sales and supporting functions; willing to embrace new ways of engaging customers. Experience contributing to product launch activities, customer events, conferences, and workshops.

Additional Details

This is a full‑time role with a flexible schedule that includes the option to work remotely. Pay ranges are determined by role, level, and location; individual pay is further influenced by experience, skills, and training. Pay and benefit information by country are available at: https://careers.agilent.com/locations.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected category under applicable laws.