At a Glance
- Tasks: Join our reception team, answer calls, book appointments, and handle customer queries.
- Company: Beach Road Dental Centre, a family-owned practice focused on high-quality dental care.
- Benefits: Enjoy a company pension, free parking, life insurance, and fully funded CPD.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a caring team that values communication, accountability, and empathy.
- Qualifications: Strong communication skills and a passion for providing excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
Beach Road Dental Centre is looking for a new family member to join their team. We have a fantastic opportunity for someone to join our reception team. If you are wanting to work in the provision of high quality dental care, then look no further!
Job Role:
- Reception - Answering the phone
- Booking appointments
- Dealing with complaints
- Following instructions
Management Days: Monday - Friday, must be available for late nights and weekends.
Au Dental is a small family owned dental group aiming to provide the highest quality of dental care to patients that access its services. Our motto is Au Cares: Communication, Accountability, Responsiveness, Empathy, Solution.
The role is available as soon as possible. The dental practice has 6 surgeries and is very busy day to day; it has just undergone a huge refurbishment at reception. The practice is fully computerised using the Dentally system with iPads in every surgery. We aim to provide the highest quality of dental care and therefore ensure our staff have access to a very high standard of materials and equipment. We work with staff to ensure they have what they require to undertake their work to the highest quality.
The practice offers various dental services and cosmetic procedures. We rely on the services of our professional and highly skilled staff who serve as the foundation of all the services we provide. We strive for a diverse and inclusive workforce to function together, challenge each other, and bring the best out of each staff member. Our culture is multifaceted, and our aims are to achieve the best for all our staff while still providing a premium level of care for every patient.
Benefits:
- Company pension
- Company events
- Fully funded CPD
- Earn up to £1,500 in our employee referral programme
- Opportunities to develop within the group
- Free parking
- Life insurance
Job Type: Full-time
Work Location: In person
Dental Receptionist- Saturdays in Hartford employer: Au Dental
Beach Road Dental Centre is an exceptional employer that prioritises high-quality dental care and employee satisfaction. With a strong focus on professional development, including fully funded CPD and opportunities for growth within the group, our inclusive work culture fosters collaboration and challenges staff to excel. Located in a newly refurbished practice equipped with modern technology, we offer a supportive environment where every team member can thrive while contributing to our mission of providing outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist- Saturdays in Hartford
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Beach Road Dental Centre. Familiarise yourself with their services and values. This will help you show genuine interest and align your answers with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and empathy, which are key for a dental receptionist.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Dental Receptionist- Saturdays in Hartford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application for the Dental Receptionist role. Highlight your relevant experience and skills that align with our values of communication, accountability, and empathy. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team at Beach Road Dental Centre.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Au Dental
✨Know the Practice Inside Out
Before your interview, take some time to research Beach Road Dental Centre. Familiarise yourself with their services, values, and recent updates like the refurbishment. This shows genuine interest and helps you connect your skills to their needs.
✨Showcase Your Communication Skills
As a dental receptionist, communication is key. Prepare examples of how you've effectively handled phone calls, booked appointments, or resolved complaints in previous roles. This will demonstrate your ability to embody their motto of Communication and Responsiveness.
✨Emphasise Empathy and Solutions
The practice values empathy and solution-oriented approaches. Think of scenarios where you’ve had to show understanding towards a patient or client and how you resolved issues. Highlighting these experiences will align you with their core values.
✨Be Ready for Technical Questions
Since the practice uses a fully computerised system, brush up on your tech skills, especially with dental software like Dentally. Be prepared to discuss how you can quickly adapt to new systems and ensure smooth operations at the reception.