At a Glance
- Tasks: Join our reception team, answer calls, book appointments, and handle customer queries.
- Company: Beach Road Dental Centre, a family-owned practice focused on high-quality dental care.
- Benefits: Enjoy a company pension, free parking, life insurance, and fully funded CPD.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a caring team that values communication, accountability, and empathy.
- Qualifications: Strong communication skills and a passion for providing excellent customer service.
The predicted salary is between 22000 - 26000 £ per year.
Beach Road Dental Centre is looking for a new family member to join their team. We have a fantastic opportunity for someone to join our reception team. If you are wanting to work in the provision of high quality dental care, then look no further!
Job Role
- Reception - Answering the phone, booking appointments, dealing with complaints, following instructions
Management
- Days - Monday - Friday, must be available for late nights and weekends
The role is available as soon as possible. The dental practice has 6 surgeries and is very busy day to day. It has just undergone a huge refurbishment at reception. The practice is fully computerised using the Dentally system with iPads in every surgery.
We aim to provide the highest quality of dental care and therefore ensure our staff have access to a very high standard of materials and equipment. We work with staff to ensure they have what they require to undertake their work to the highest quality.
The practice offers various dental services and cosmetic procedures. We rely on the services of our professional and highly skilled staff who serve as the foundation of all the services we provide. We strive for a diverse and inclusive workforce to function together, challenge each other, and bring the best out of each staff member. Our culture is multifaceted, and our aims are to achieve the best for all our staff while still providing a premium level of care for every patient.
Benefits
- Company pension
- Company events
- Fully funded CPD
- Earn up to £1,500 in our employee referral programme
- Opportunities to develop within the group
- Free parking
- Life insurance
Job Type: Full-time
Work Location: In person
Dental Practice Receptionist in Hartford employer: Au Dental
Beach Road Dental Centre is an exceptional employer that prioritises the well-being and professional growth of its staff. With a commitment to high-quality dental care, our inclusive work culture fosters collaboration and personal development, offering benefits such as fully funded CPD, a company pension, and opportunities for advancement within our family-owned practice. Located in a newly refurbished facility equipped with modern technology, we ensure our team has the resources they need to excel while enjoying a supportive and engaging work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Practice Receptionist in Hartford
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Beach Road Dental Centre. Familiarise yourself with their services and values. This will help you show genuine interest and align your answers with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine in front of the interview panel.
✨Tip Number 3
Show off your personality! The dental practice is looking for someone who fits into their family-like culture. Be yourself during the interview and let your enthusiasm for providing high-quality care shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dental Practice Receptionist in Hartford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application for the Dental Practice Receptionist role. Highlight your relevant experience and skills that align with our values of communication, accountability, and empathy. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid jargon and focus on what makes you a great fit for our team at Beach Road Dental Centre.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Au Dental
✨Know the Practice Inside Out
Before your interview, take some time to research Beach Road Dental Centre. Familiarise yourself with their services, values, and recent updates like the refurbishment. This shows genuine interest and helps you align your answers with their ethos.
✨Showcase Your Communication Skills
As a receptionist, communication is key! Prepare examples of how you've effectively handled phone calls, booked appointments, or resolved complaints in the past. This will demonstrate your ability to manage the front desk smoothly.
✨Emphasise Empathy and Responsiveness
Given their motto 'Au Cares', be ready to discuss how you’ve shown empathy in previous roles. Share specific instances where you responded to a patient’s needs or concerns, highlighting your commitment to providing high-quality care.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like dealing with an upset patient or managing a busy schedule. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
