At a Glance
- Tasks: Coordinate air cargo operations and manage time-critical shipments in a dynamic environment.
- Company: Join ATW Cargo, a leading aviation logistics company with 25 years of experience.
- Benefits: Full-time position with opportunities for growth and development in the aviation sector.
- Other info: Fast-paced role with a focus on teamwork and customer service.
- Why this job: Be part of a team that keeps aircraft flying and ensures operational excellence.
- Qualifications: Experience in air freight operations and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
About ATW Cargo
ATW Cargo (Aircraft Transport Worldwide) is a specialist aviation logistics company with over 25 years of experience supporting airlines, MROs, OEMs and aviation suppliers worldwide. Through our UK and Miami hubs, we provide time-critical transportation, warehousing, AOG support and supply chain solutions designed to keep aircraft flying.
As we continue to expand our UK operations, we are seeking an experienced and detail-oriented Operations Specialist to join our team in Crawley.
Role Description
This is a full-time, office-based position responsible for coordinating day-to-day air cargo operations, managing time-critical shipments, and ensuring the accurate execution of export and import processes. The successful candidate will work closely with airlines, handling agents, customers, warehouses and global partners while maintaining the highest standards of operational excellence and customer service.
Key Responsibilities
- Coordination of export and import air freight shipments.
- Preparation and issuance of Air Waybills (AWBs) and cargo documentation.
- Booking shipments with airlines and monitoring cargo movements.
- Liaising with airlines, handling agents, warehouses, customers and overseas partners.
- Monitoring shipment milestones and proactively resolving operational issues.
- Ensuring compliance with airline, customs and regulatory requirements.
- Managing AOG, aircraft parts and other time-critical aviation shipments.
- Maintaining accurate operational records and shipment updates within company systems.
Qualifications & Experience
- Previous experience in Air Freight Operations, Freight Forwarding, Aviation Logistics or Cargo Operations.
- Proven experience preparing and issuing Master Air Waybills (MAWB) and House Air Waybills (HAWB).
- Strong understanding of airline booking procedures and cargo documentation.
- Knowledge of Incoterms, export documentation and international shipping regulations.
- Experience coordinating with airlines, handling agents and freight networks.
- Ability to manage multiple shipments and priorities in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
Preferred Qualifications
- Experience handling AOG, COMAT, aircraft parts, engines, APUs or MRO-related logistics.
- Familiarity with CASS procedures and airline cargo systems.
- Knowledge of UK customs procedures and export compliance requirements.
- Experience using freight forwarding, cargo management or logistics software platforms.
- Additional language skills would be advantageous.
Communication & Professional Skills
- Excellent written and verbal communication skills in English.
- Professional and customer-focused approach.
- Strong organisational and time-management skills.
- Ability to work independently and collaboratively within an operational team.
At ATW, we don't just move cargo — we keep aircraft flying.
To apply, please send your CV to
Operations Specialist | Crawley, UK employer: ATW Cargo
ATW Cargo is an exceptional employer that values its employees by fostering a collaborative and dynamic work environment in Crawley. With over 25 years of expertise in aviation logistics, we offer our Operations Specialists not only competitive salaries and benefits but also ample opportunities for professional growth and development within the industry. Join us to be part of a team that is dedicated to operational excellence and customer satisfaction, while enjoying the unique advantages of working in a thriving aviation hub.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Specialist | Crawley, UK
✨Tip Number 1
Network like a pro! Reach out to people in the aviation logistics field, especially those who work at ATW Cargo. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of air freight operations and cargo documentation. We want you to shine when discussing your experience with Master Air Waybills and handling AOG shipments!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you’ve successfully managed multiple shipments or resolved operational issues. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at ATW Cargo.
We think you need these skills to ace Operations Specialist | Crawley, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Specialist role. Highlight your experience in air freight operations and any relevant skills that match the job description. We want to see how your background aligns with what we do at ATW Cargo!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your attention to detail, problem-solving abilities, and knowledge of cargo documentation. This will help us see you in action!
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or grammatical errors. A polished application shows us you care about the details — just like we do!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll be one step closer to joining our team at ATW Cargo!
How to prepare for a job interview at ATW Cargo
✨Know Your Cargo Inside Out
Make sure you brush up on your knowledge of air freight operations and cargo documentation. Familiarise yourself with terms like Master Air Waybills (MAWB) and House Air Waybills (HAWB). Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved operational issues in the past, especially in a fast-paced environment. This could be anything from managing AOG shipments to liaising with airlines. Highlighting your ability to think on your feet will impress the interviewers.
✨Demonstrate Attention to Detail
Since this role requires a strong focus on accuracy, be ready to discuss how you ensure compliance with airline and customs regulations. Bring up any experience you have with maintaining operational records or monitoring shipment milestones to showcase your meticulous nature.
✨Communicate Like a Pro
Excellent communication is key in this role. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few questions to ask them about their operations or team dynamics, showing that you're engaged and interested in the company culture.
