Attractions Host

Job Title:

CUBE Host

Department:

Attractions

Location:

Canary Wharf

Role Description

Working in the attractions team you are responsible for the delivery of a high class entertainment operation. You will work at any of the 21 CUBEs, playing the role of game show host, and on the check-in and briefing desks to welcome customers to the venue.

Essential Duties and Responsibilities

• Providing an energetic and enthusiastic performance of ‘Game show host’ for every customer, including groups and party bookings.
• Explaining and enforcing rules of each game.
• Operate the CUBEs to determine a win or loss.
• Learn and familiarise yourself with all games, including set up and rules.
• Learn the procedures for cloakroom, check-in, briefing and group bookings to ensure smooth entry to the venue.
• Maintain a clean and presentable service area at all times.
• Assist in setting up the venue before opening and closing down at night.

Other Duties and Responsibilities

• Ensure all training is completed in a timely manner.
• Proactively contribute to and suggest ways of improving company processes and procedures.
• Assisting in the onboarding of newer members of the team.

Skills

Technical

• 1 year of Customer Service experience.
• Experience in a presenting or performing role.
• Experience in a competitive socialising or games venue.
• Experience working in high volume venues.
• Experience working in large teams as well as independently.

Personal

• Confident, engaging and enthusiastic manner.
• Flexibility to work regular evenings and weekends.
• Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team.
• A keen eye for detail, never compromising on standards and keen to deliver an amazing service.
• Ability to think on your feet and adapt.
• Excellent verbal and written English is required for this role.