Senior Client Services Lead – Financial Planning in Cheltenham

Senior Client Services Lead – Financial Planning in Cheltenham

Cheltenham Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Attivo

At a Glance

  • Tasks: Ensure accuracy in client data and support Financial Planners in delivering top-notch service.
  • Company: Attivo, a leading Lifestyle Financial Planner in the UK.
  • Benefits: Competitive salary, mentoring opportunities, and a supportive team environment.
  • Other info: Minimum three days a week at our vibrant Cheltenham Head Office.
  • Why this job: Join a dynamic team and make a real difference in clients' financial journeys.
  • Qualifications: Experience in client services and a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

Attivo, a Lifestyle Financial Planner in the UK, is seeking a Senior Client Services Administrator to join the Cheltenham team.

You will drive accuracy in LOAs, data updates, and client files while supporting early client journeys and cross‑team collaboration.

You will work closely with Financial Planners and support staff to deliver exceptional service, mentor new colleagues and improve processes, with a minimum three‑day‑per‑week presence at our Cheltenham Head Office.

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Senior Client Services Lead – Financial Planning in Cheltenham employer: Attivo

Attivo is an exceptional employer located in Cheltenham, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, the company provides extensive benefits such as a non-contributory pension scheme and private medical insurance, alongside flexible working options to ensure a healthy work-life balance. Joining Attivo means being part of a forward-thinking team dedicated to excellence in financial control and governance.

Attivo

Contact Details:

Attivo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Client Services Lead – Financial Planning in Cheltenham

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Attivo. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Senior Client Services Lead – Financial Planning in Cheltenham

Attention to Detail
Data Management
Client Relationship Management
Cross-Team Collaboration
Process Improvement
Mentoring Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Attivo.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Attivo's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Attivo

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Attivo.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Attivo will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Attivo employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.