People Operations Specialist

Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We’re obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place.

About the role

Our Operations team builds the machine that lets us move faster than anyone else. We think critically, act decisively, and lay the foundations for scale — from systems and tooling to compliance and culture. We’re not just keeping the lights on; we’re redefining what great looks like behind the scenes as we scale Attio meaningfully, sustainably, and at pace. As a People Operations Specialist, you’ll support the day-to-day delivery of People Operations as Attio continues to scale. You’ll help maintain the systems, processes, and operational foundations that support our people, ensuring onboarding, payroll coordination, and employee lifecycle processes run smoothly across multiple geographies. This is a hands‑on role for someone who enjoys organisation, problem‑solving, and building efficient processes. You’ll work closely with teams such as Finance and Talent, gaining exposure to how People Operations enables a fast‑growing company. This is a great opportunity for someone with 2‑4 years of experience in People Operations who’s eager to learn, contribute, and continue developing their craft as the business scales.

What you’ll do

• Support day-to-day People Operations: Assist with core administrative processes to help ensure the People function runs smoothly and employees receive timely support across the lifecycle.
• Coordinate onboarding and offboarding: Help manage onboarding and offboarding processes to ensure a consistent and organised experience for employees globally.
• Maintain People systems and data: Support administration of People tools (including HiBob, Ashby, Sequoia, and Carta) by maintaining accurate employee records and processing updates.
• Assist with payroll and operations: Work with Finance to prepare payroll inputs, track PTO, and maintain accurate employee data.
• Support multi-country People Ops administration: Help maintain documentation and operational processes across regions (UK & Ireland, Germany, Poland, Portugal, and the US).
• Provide first-line People Ops support: Respond to routine employee queries related to HR processes, policies, and systems.
• Maintain documentation and workflows: Help keep internal guides, playbooks, and People processes organised and up to date.
• Support process improvements: Assist with improving workflows and implementing simple automations where possible.
• Collaborate cross‑functionally: Work with People, Talent, Finance, Legal, and other teams to support smooth People Operations delivery.

What you’ll bring

• Solid People Operations or HR administration experience: Hands‑on experience supporting HR or People Operations processes such as onboarding, employee lifecycle administration, HR systems management, and employee support.
• Strong organisational and operational skills: Comfortable managing multiple administrative processes and ensuring tasks are completed accurately and on time.
• Systems and data accuracy mindset: Experience working with HRIS or People systems, with strong attention to detail and a focus on maintaining accurate employee data.
• Process‑oriented and reliable: Enjoy working with structured workflows and ensuring operational processes run smoothly.
• Collaborative and supportive approach: A team player who works well with colleagues across People, Finance, Talent, and the wider business.
• Pragmatic and solutions‑focused: Able to approach problems practically and help resolve operational issues efficiently.
• Comfortable in a fast‑paced environment: Able to manage changing priorities and support a team operating in a high‑growth environment.

We welcome candidates from all backgrounds. If you’re excited by the role but don’t meet every requirement, we’d still love to hear from you.

What we offer

• Equity in an early‑stage tech company on an incredible trajectory
• 25 days holiday plus local public holidays
• Apple hardware
• Private medical insurance through AXA
• Pension contribution through Hargreaves Lansdown
• Enhanced family leave
• Team off‑site in fun places!

What does the hiring process look like?

• Initial Conversations: 30‑minute introductory call with a member of our Talent team, 45‑minute panel interview
• Core Interviews: 30‑minute conversation with our Director of Operations
• Final Stage: 30‑minute closing conversation with our CEO, Optional team meet‑and‑greet (on request), Offer call (if it’s a mutual fit)