At a Glance
- Tasks: Manage IT setups, deploy Apple Macs, and ensure productivity for a global team.
- Company: Join Attio, a cutting-edge CRM company backed by top investors like Google Ventures.
- Benefits: Enjoy private medical insurance, pension contributions, and a collaborative work environment.
- Why this job: Be part of a dynamic team redefining IT excellence in the AI era.
- Qualifications: Experience with Apple Mac hardware and SaaS management is essential.
- Other info: Fixed-term role with significant ownership and impact on the team.
The predicted salary is between 40000 - 50000 £ per year.
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We’re obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place.
About the role
We’re looking for an IT Engineer who will manage Attio’s hardware, software and services for both remote / in-office IT setups - ensuring our global team stays productive, secure and compliant as we scale. This role reports into our VP Engineering and works closely with our Operations team. It is a fixed term position. We treat fixed-term hires as fully integrated members of the team, with the same level of ownership and impact as permanent roles. The Operations team builds the machine that lets us move faster than anyone else. We think critically, act decisively, and lay the foundations for scale — from systems and tooling to compliance and culture.
What you’ll do
- Deploy, manage and maintain Attio’s growing fleet of Apple Mac computers, assisting users and troubleshooting issues as required.
- Deploy, manage and maintain IT equipment at Attio’s London office, including equipment related to networking, video conferencing, and event and studio spaces.
- Manage and maintain user accounts across a wide range of SaaS products (including Google Workspace, Okta, Notion and many more), ensuring Attio’s employees have the right tools to be productive, while at the same time keeping Attio’s data secure.
- Maintain compliance evidence of onboarding, offboarding and device management in line with relevant industry certifications.
- Review IT vendor relationships for security and compliance, and maintain appropriate evidence in line with Attio’s ISO 27001 control system.
What you’ll bring
Must Have- Experience deploying and troubleshooting Apple Mac hardware.
- Experience deploying and troubleshooting MacOS at scale.
- Experience managing SaaS software via SSO solutions.
- Experience working with and assisting a technical team with high standards for efficiency and tools with IT issues.
- Experience working with MDM and EPP/EDR solutions.
- Experience deploying and maintaining typical office LAN solutions, both wired and wireless.
- Experience with video conferencing and other AV hardware.
- Experience of working with external, specialist vendors where required.
- Experience maintaining compliance evidence (e.g. for ISO27001 or SOC2) regarding access controls and device management.
What we offer
- Nine month fixed term contract, starting May 2026
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
IT Engineer [Fixed Term Contract] in London employer: Attio
Contact Detail:
Attio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer [Fixed Term Contract] in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your IT prowess, make sure to share them during interviews. It’s a great way to demonstrate your hands-on experience with Apple Mac hardware and SaaS management.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common IT scenarios and how you’d tackle them. Being able to articulate your problem-solving process will impress the hiring team and show you’re ready for the challenges at Attio.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Attio team.
We think you need these skills to ace IT Engineer [Fixed Term Contract] in London
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight your relevant experience with Apple Mac hardware and SaaS management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, we’re looking for someone who can communicate effectively, just like you’ll need to do in the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Attio
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Apple Mac hardware and MacOS. Be ready to discuss your experience with deploying and troubleshooting these systems, as well as any SaaS products you've managed. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled IT issues in a fast-paced environment. Attio values efficiency, so highlight how you’ve resolved technical challenges while keeping user productivity in mind. Think about times when you went above and beyond to help your team.
✨Understand Compliance and Security
Familiarise yourself with compliance standards like ISO 27001 and SOC2. Be ready to discuss how you've maintained compliance evidence in previous roles, especially regarding onboarding, offboarding, and device management. This shows you understand the importance of security in IT.
✨Ask Insightful Questions
Prepare thoughtful questions about Attio's IT infrastructure and the tools they use. This not only demonstrates your interest in the role but also gives you a chance to assess if the company aligns with your career goals. Show that you're eager to contribute to their mission!