At a Glance
- Tasks: Lead success plans and drive customer adoption for an AI-native CRM.
- Company: Innovative tech company in Greater London focused on customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on customer engagement with cutting-edge technology.
- Qualifications: 5+ years of experience in customer success and a passion for tech.
- Other info: Collaborative environment with a focus on long-term customer relationships.
The predicted salary is between 43200 - 72000 £ per year.
A technology company in Greater London seeks a Customer Success Manager to enhance customer adoption and retention for their AI-native CRM. You will lead success plans for top accounts and collaborate across teams to ensure long-term customer success. The ideal candidate has over 5 years of relevant experience and a passion for technology. This role offers opportunities to impact how customers engage with the software and drive scalable success programs.
AI CRM Success Manager: Drive Adoption & Retention in London employer: Attio
Contact Detail:
Attio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI CRM Success Manager: Drive Adoption & Retention in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their AI-native CRM inside out, and think about how you can drive adoption and retention. We want you to show them you’re the perfect fit!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with their needs. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe this small gesture can set you apart from other candidates.
We think you need these skills to ace AI CRM Success Manager: Drive Adoption & Retention in London
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology shine through. Share specific examples of how you've engaged with tech in your previous roles, especially in customer success or CRM environments.
Tailor Your Experience: Make sure to highlight your relevant experience that aligns with the job description. We want to see how your background fits into driving adoption and retention, so be specific about your achievements in these areas.
Collaborate in Your Writing: Since this role involves working across teams, demonstrate your collaborative spirit in your application. Mention any cross-functional projects you've been part of and how they contributed to customer success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make an impact in customer engagement.
How to prepare for a job interview at Attio
✨Know Your Stuff
Make sure you understand the ins and outs of AI-native CRM systems. Brush up on how they work, their benefits, and common challenges customers face. This will help you demonstrate your expertise and show that you're genuinely interested in the technology.
✨Showcase Your Success Stories
Prepare specific examples from your past experience where you've successfully driven customer adoption and retention. Highlight measurable outcomes and how your strategies made a difference. This will give the interviewers confidence in your ability to replicate that success.
✨Collaborative Mindset
Since this role involves working across teams, be ready to discuss how you've collaborated with different departments in the past. Share examples of how teamwork led to successful outcomes for customers, emphasising your ability to build relationships and communicate effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and their vision for the future of their AI CRM. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values and career goals.