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For Companies At a Glance
- Tasks: Manage IT setups, ensuring productivity and security for a global team.
- Company: Join Attio, a cutting-edge CRM company backed by top investors.
- Benefits: Nine-month contract, private medical insurance, and pension contributions.
- Why this job: Be part of a dynamic team redefining IT excellence in the AI era.
- Qualifications: Experience with Apple Mac hardware, SaaS management, and compliance standards.
- Other info: Collaborative environment with ownership and impact like permanent roles.
The predicted salary is between 36000 - 60000 £ per year.
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build.
About the role
We’re looking for an IT Engineer who will manage Attio’s hardware, software and services for both remote / in-office IT setups - ensuring our global team stays productive, secure and compliant as we scale. This role reports into our VP Engineering and works closely with our Operations team. It is a fixed term position.
The Operations team builds the machine that lets us move faster than anyone else. We think critically, act decisively, and lay the foundations for scale — from systems and tooling to compliance and culture.
What you’ll do
- Deploy, manage and maintain Attio’s growing fleet of Apple Mac computers, assisting users and troubleshooting issues as required.
- Deploy, manage and maintain IT equipment at Attio’s London office, including equipment related to networking, video conferencing, and event and studio spaces.
- Manage and maintain user accounts across a wide range of SaaS products (including Google Workspace, Okta, Notion and many more), ensuring Attio’s employees have the right tools to be productive, while at the same time keeping Attio’s data secure.
- Maintain compliance evidence of onboarding, offboarding and device management in line with relevant industry certifications.
- Review IT vendor relationships for security and compliance, and maintain appropriate evidence in line with Attio’s ISO 27001 control system.
What you’ll bring
- Experience deploying and troubleshooting Apple Mac hardware.
- Experience deploying and troubleshooting MacOS at scale.
- Experience managing SaaS software via SSO solutions.
- Experience working with and assisting a technical team with high standards for efficiency and tools with IT issues.
- Experience working with MDM and EPP/EDR solutions.
- Experience deploying and maintaining typical office LAN solutions, both wired and wireless.
- Experience with video conferencing and other AV hardware.
- Experience of working with external, specialist vendors where required.
- Experience maintaining compliance evidence (e.g. for ISO27001 or SOC2) regarding access controls and device management.
What we offer
- Nine month fixed term contract, starting May 2026
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
IT Engineer [Fixed Term Contract] employer: Attio Ltd
Contact Detail:
Attio Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer [Fixed Term Contract]
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your IT prowess, make sure to share them during interviews. It’s a great way to demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for those tricky interview questions! Research common IT Engineer scenarios and think about how you’d tackle them. Practising your responses will help you feel more confident when it’s showtime.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Attio. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace IT Engineer [Fixed Term Contract]
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let your enthusiasm for IT shine through! We want to see that you genuinely care about the tech you work with and how it impacts users. Share a bit about what excites you in the IT world.
Tailor Your Experience: Make sure to highlight your relevant experience with Apple Mac hardware and SaaS products. We’re looking for specific examples of how you've tackled challenges in these areas. The more tailored your application is, the better!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it's necessary. Make it easy for us to see why you’d be a great fit for the role without wading through fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Attio Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Apple Mac hardware and MacOS. Be ready to discuss your experience with troubleshooting and deploying these systems, as well as any specific challenges you've faced in the past.
✨Showcase Your SaaS Savvy
Familiarise yourself with the SaaS products mentioned in the job description, like Google Workspace and Okta. Be prepared to explain how you've managed user accounts and ensured data security in previous roles.
✨Demonstrate Compliance Knowledge
Since compliance is key for this role, make sure you understand ISO 27001 and SOC2 standards. Bring examples of how you've maintained compliance evidence in your past work, especially regarding onboarding and device management.
✨Engage with the Team Spirit
Attio values collaboration, so be ready to discuss how you've worked with technical teams in the past. Share stories that highlight your ability to communicate effectively and support your colleagues in achieving high standards.