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- Tasks: Support our veterinary team in providing exceptional care to pets every day.
- Company: Join CVS Group, a leading veterinary services provider in the UK, passionate about animal welfare.
- Benefits: Enjoy generous leave, staff discounts, health benefits, and a supportive work environment.
- Other info: Full-time role with a mix of weekdays and weekend shifts; must have the Right to Work in the UK.
- Why this job: Make a real difference in animal care while working in a compassionate and dynamic team.
- Qualifications: Strong communication skills, empathy, and experience in animal welfare are essential.
The predicted salary is between 20000 - 24000 £ per year.
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at our Attimore, Welwyn Garden City practice.
You\’ll be joining us on a full-time, permanent basis, working 40 hours per week.
The shift pattern will be: Monday – Friday and a 1:4 share in the weekend rota.
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work thatour Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role:
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\’re looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more!
Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \’Apply Now\’. #J-18808-Ljbffr
Patient Care Assistant employer: Attimore (Welwyn Garden City)
Contact Detail:
Attimore (Welwyn Garden City) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Show your passion for animals during the interview. Share personal stories or experiences that highlight your love for pets and your commitment to their welfare. This will resonate with the hiring team at CVS, who value enthusiasm for animal care.
✨Tip Number 2
Familiarise yourself with common veterinary practices and procedures. Understanding the basics of animal care, such as feeding, cleaning, and handling, will demonstrate your readiness for the role and your ability to support the veterinary team effectively.
✨Tip Number 3
Prepare to discuss how you handle emotional situations. As a Patient Care Assistant, you may encounter distressing scenarios. Being able to articulate your coping strategies and resilience will show that you're equipped to deal with the challenges of the job.
✨Tip Number 4
Network with current or former employees of CVS if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview and demonstrate your genuine interest in joining their team.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Patient Care Assistant. Familiarise yourself with the specific duties mentioned in the job description, such as nursing care, assisting Vets and Nurses, and handling emergency calls.
Tailor Your CV: Highlight your relevant experience in animal welfare and customer service in your CV. Make sure to include any specific skills that align with the job requirements, such as communication skills, teamwork, and resilience in emotional situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your understanding of the role. Use specific examples from your past experiences to demonstrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a veterinary environment.
How to prepare for a job interview at Attimore (Welwyn Garden City)
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or in animal care, as this will demonstrate your commitment to the role and align with the company's values.
✨Highlight Relevant Experience
Discuss any previous experience you have in animal welfare or veterinary settings. Be specific about your responsibilities and how they relate to the duties of a Patient Care Assistant, such as handling, feeding, and caring for animals.
✨Demonstrate Strong Communication Skills
As an excellent communicator, it's important to showcase your ability to interact with both animals and their owners. Prepare examples of how you've effectively communicated in past roles, especially in stressful situations.
✨Prepare for Emotional Scenarios
Given the nature of the job, be ready to discuss how you would handle potentially distressing situations. Show that you can remain resilient and supportive, both for the animals and their owners, which is crucial in a veterinary environment.