At a Glance
- Tasks: Support the Store Manager in driving sales and leading a dynamic team.
- Company: Join Attic Self Storage, a growing self-storage business in London.
- Benefits: Earn up to £35k base salary, with OTE of £42k and great perks.
- Other info: Enjoy career development opportunities and fun team events!
- Why this job: Make a real impact by delivering exceptional customer experiences every day.
- Qualifications: Experience in retail management or strong sales/customer service skills required.
The predicted salary is between 35000 - 42000 £ per year.
Attic Self Storage is a growing London‑based self‑storage business. We're committed to delivering an exceptional experience for our customers, and that starts with having the right people in our stores.
We're looking for an experienced Assistant Store Manager to support the Store Manager in the day‑to‑day running of the store. You'll play a key role in driving sales, leading the team, and ensuring customers receive a consistently high standard of service. You'll also step up as the senior point of contact when the Store Manager is absent.
Key responsibilities:
- Support the Store Manager in achieving sales targets, occupancy goals and other KPIs
- Coach and develop the team to deliver excellent customer service
- Recruit, train, schedule and supervise sales associates
- Monitor store performance and implement improvement plans where needed
- Ensure the store is run safely, compliantly and in line with company procedures
- Build and maintain positive relationships with customers
What we're looking for:
- Previous experience at Assistant Store Manager level, or equivalent experience in sales or customer service with a big advantage given to industry experience
- Telesales experience is desirable
- Strong communication and interpersonal skills
- Self‑motivated with the ability to take ownership
- Proficient in Microsoft Office
- Must live within a 30‑minute commute of the store
What we offer:
- Base salary up to £35k, with OTE of £42k
- 25 days holiday plus bank holidays
- Birthday day off
- Monthly performance bonuses and commission
- Champion of the Month and Champion of the Year bonuses
- Medicash health plan
- Perkbox employee perks platform
- Pension contributions up to 3%
- Cycle to work scheme
- Free EV charging at work
- Team nights out
- Career development opportunities
- Christmas and New Year shutdown
Assitant store manager employer: Attic self storage
Attic Self Storage is an exceptional employer that prioritises employee growth and a supportive work culture in the heart of London. With competitive salaries, generous holiday allowances, and unique perks like a birthday day off and free EV charging, we foster a positive environment where team members can thrive. Join us to be part of a dynamic team dedicated to delivering outstanding customer service while enjoying opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Assitant store manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Assistant Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to sales and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in coaching and developing teams. They want to see that you can motivate others and drive sales.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Attic Self Storage.
We think you need these skills to ace Assitant store manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager role. Highlight your relevant experience in sales and customer service, and don’t forget to mention any industry-specific skills that make you stand out!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and how your previous roles have prepared you for this position. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've driven sales or improved customer satisfaction in past roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company culture while you’re at it!
How to prepare for a job interview at Attic self storage
✨Know the Company Inside Out
Before your interview, make sure you research Attic Self Storage thoroughly. Understand their values, mission, and what sets them apart in the self-storage industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully coached or developed team members. Highlight any specific achievements that contributed to sales targets or improved customer service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle situations like a dissatisfied customer or a team member struggling with their performance. Practising these scenarios can help you articulate your problem-solving skills and customer service approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's current challenges, team dynamics, or future goals. This shows that you're not just interested in the role but also invested in the success of the store and its team.
