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- Tasks: Drive sales, provide top-notch customer service, and support team performance.
- Company: Join a dynamic team at a leading retail store in Bow.
- Benefits: Competitive salary, 25 days holiday, health perks, and monthly bonuses.
- Other info: Enjoy career development opportunities and team nights out!
- Why this job: Make an impact in sales while enjoying a fun and supportive work environment.
- Qualifications: Experience in sales or customer service, strong communication skills, and a positive attitude.
The predicted salary is between 30783 - 34000 £ per year.
This role focuses on both Sales and Customer Service. The ideal candidate will be skilled at maximising sales opportunities, providing excellent customer service and supporting the team to achieve high-performance standards.
Key Responsibilities:
- Sales
- Drive Sales Growth: Actively promote products and services to increase sales and achieve targets.
- Convert Leads: Effectively turn potential customers into paying customers.
- Upsell Services: Promote additional services like enhanced liability coverage to customers.
- Merchandise Sales: Encourage sales of merchandise and provide recommendations to customers.
- Exceed Expectations: Consistently provide exceptional customer service and motivate others to do the same.
- Deliver High-Quality Service: Maintain the highest standards of service across all interactions (in person, email and phone).
- Understand & Advise: Actively listen to customer needs and offer appropriate advice and solutions.
- Follow-Up: Diligently handle customer enquiries and follow up as needed.
- Professionalism: Maintain a calm and professional demeanour with all customers.
- Drive and operate company vehicles responsibly and in line with company policy (if applicable).
- Stay informed about competitor activities.
- Conduct daily safety checks; adhere to emergency procedures, report maintenance needs, maintain store cleanliness and perform regular maintenance checks.
- Monitor store security via systems and visual checks. Prevent storage of prohibited items. Understand emergency procedures and conduct fire alarm/emergency lighting tests. Oversee store activity outside working hours when needed.
- Complete store administrative tasks, reconcile accounts, assist with banking, manage invoicing and collections, maintain customer records and generate financial/marketing reports.
- Organise work and delegate tasks, provide guidance and feedback, assist with training and development, communicate company updates, maintain employee relations and ensure adherence to dress code and working hours policies.
- Report operational issues, suggest improvements, undertake ad-hoc duties, attend meetings on behalf of the Store Manager and ensure respectful treatment of colleagues and compliance with data protection regulations.
Your Skill Set:
You must have experience at this level in consultative sales or customer service/customer care. Telesales experience would be a significant advantage. Additionally, you will be:
- Self-motivated, self-starting and hard-working.
- Competent with MS Office.
- A strong communicator with strong interpersonal skills.
- Bright, positive and enthusiastic.
- Experienced in consultative sales and delivery of first-class customer service.
- Literate and numerate.
The successful candidate will also live within 60 minutes of the store. Previous experience in telesales, consultative sales, and/or customer service is essential.
What's in it for you:
- Base salary of £30,783.50k & OTE £34K.
- 25 days holiday + bank holidays, including bonus days.
- Birthday off.
- Perkbox - employee perk platform.
- Medicash health plan.
- Monthly performance bonuses and commissions.
- Champion-of-month bonuses.
- Champion-of-year bonuses.
- Team nights out.
- Pension contributions of 3%.
- Career development.
- Cycle to work scheme.
- Advanced paternity pay.
- Free EV charging at work.
Sales Representative - Home Working employer: Attic Self Storage Limited
Contact Detail:
Attic Self Storage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative - Home Working
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Be ready to talk about how your skills in sales and customer service can help them achieve their goals. Make it personal and relatable – they want to see the real you!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional, plus it gives you another chance to reiterate why you're the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Representative - Home Working
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Representative role. Highlight your experience in consultative sales and customer service, as these are key for us. Show how you can drive sales growth and exceed customer expectations!
Show Off Your Skills: We want to see your strong communication and interpersonal skills shine through. Use specific examples from your past experiences to demonstrate how you've successfully converted leads or provided exceptional customer service.
Be Professional Yet Personable: While professionalism is crucial, don’t forget to let your personality come through! We love bright, positive, and enthusiastic candidates, so make sure your application reflects that vibe.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you into the process. Plus, we can’t wait to meet you!
How to prepare for a job interview at Attic Self Storage Limited
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and customer service skills. Be ready to share specific examples of how you've maximised sales opportunities in the past. This role is all about driving sales growth, so showing that you can convert leads and upsell services will definitely impress.
✨Show Off Your Customer Service Skills
Prepare to discuss how you’ve exceeded customer expectations in previous roles. Think of situations where you actively listened to customer needs and provided tailored solutions. Remember, this job requires delivering high-quality service, so be ready to demonstrate your commitment to exceptional customer care.
✨Be Professional and Personable
Since you'll be interacting with customers both in person and over the phone, it’s crucial to maintain a calm and professional demeanour. Practice your communication skills and think about how you can convey enthusiasm while remaining professional. A bright, positive attitude goes a long way!
✨Research the Company and Competitors
Familiarise yourself with the company’s products and services, as well as its competitors. Being informed about what’s happening in the market shows that you’re proactive and genuinely interested in the role. This knowledge will help you stand out during the interview and demonstrate your commitment to the position.