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For Companies At a Glance
- Tasks: Promote products, provide top-notch customer service, and support team performance.
- Company: Join a dynamic team focused on transforming people strategy and operations.
- Benefits: Competitive pay, growth opportunities, and a supportive work environment.
- Other info: Be part of a vibrant team with opportunities for personal and professional development.
- Why this job: Make a real impact by turning potential customers into loyal fans.
- Qualifications: Sales experience and a passion for excellent customer service.
The predicted salary is between 28800 - 48000 £ per year.
HR Leader driving transformation in people strategy and operations. This role focuses on both sales and customer service. The ideal candidate will be skilled at maximising sales opportunities, providing excellent customer service and supporting the team to achieve high-performance standards.
Responsibilities
- Actively promote products and services to increase sales and achieve targets.
- Effectively turn potential customers into paying customers.
- Promote additional services such as enhanced liability coverage to customers.
- Encourage sales of merchandise and provide recommendations to customers.
- Consistently provide exceptional customer service and motivate others to do the same.
- Maintain the highest standards of service across all interactions (in person, email and phone).
- Actively listen to customer needs and offer appropriate advice and solutions.
- Diligently handle customer enquiries and follow up as needed.
- Maintain a calm and professional demeanour with all customers.
- Drive and operate company vehicles responsibly and in line with company policy (if applicable).
- Stay informed about competitor activities.
- Conduct daily safety checks: adhere to emergency procedures, report maintenance needs, maintain store cleanliness and perform regular maintenance checks.
- Monitor store security via systems and visual checks; prevent storage of prohibited items; understand emergency procedures and conduct fire alarm/emergency lighting tests; oversee store activity outside working hours when needed.
- Complete store administrative tasks, reconcile accounts, assist with banking, manage invoicing and collections, maintain customer records and generate financial/marketing reports.
- Organise work and delegate tasks, provide guidance and feedback, assist with training and development, communicate company updates, maintain employee relations and ensure adherence to dress code and working hours policies.
- Report operational issues, suggest improvements, undertake ad-hoc duties, attend meetings on behalf of the Store Manager and ensure respectful treatment of colleagues and compliance with data protection regulations.
Qualifications
Sales Consultant employer: Attic Self Storage Limited
Contact Detail:
Attic Self Storage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Sales Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your skills in maximising sales opportunities and providing top-notch customer service. Make it clear how you can help their team achieve high-performance standards.
✨Tip Number 3
Stay informed about the competition! Research what other companies are doing in the sales space. This knowledge will not only impress interviewers but also help you tailor your approach to meet customer needs effectively.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for Sales Consultant positions. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Off Your Sales Skills: When writing your application, make sure to highlight your sales experience. We want to see how you've maximised sales opportunities in the past and how you can bring that expertise to our team.
Customer Service is Key: Don’t forget to mention your customer service skills! We value exceptional service, so share examples of how you've provided top-notch support and turned potential customers into loyal ones.
Be Professional Yet Personable: While we appreciate professionalism, we also love a friendly vibe. Make sure your application reflects your ability to maintain a calm demeanour while being approachable and engaging with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Attic Self Storage Limited
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the products and services the company offers. This will not only help you answer questions confidently but also show your genuine interest in the role. Be prepared to discuss how you would promote these products to potential customers.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, think of specific examples from your past experiences where you provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you turned a challenging situation into a positive outcome.
✨Demonstrate Sales Acumen
Prepare to discuss your approach to maximising sales opportunities. Think about strategies you’ve used in the past to convert leads into paying customers. Be ready to share any metrics or achievements that showcase your success in driving sales.
✨Stay Calm and Professional
During the interview, maintain a calm and professional demeanour, just as you would with customers. Practice active listening and ensure you understand the questions being asked before responding. This will reflect your ability to handle customer interactions effectively.