At a Glance
- Tasks: Redesign workflows using AI and automation to enhance efficiency across the business.
- Company: Join a fast-paced, innovative company transitioning to AI-native operations.
- Benefits: Flexible hybrid work, 25 days holiday, private medical insurance, and family-friendly perks.
- Other info: Dynamic role with opportunities for continuous improvement and personal growth.
- Why this job: Shape the future of work and make a real impact on team efficiency.
- Qualifications: Experience in workflow mapping, automation, and strong communication skills.
The predicted salary is between 100000 - 115000 € per year.
The Opportunity
Attest is moving fast toward becoming an AI‑native company. To get there, we’re hiring a Workflow Optimisation Lead to redesign how work happens across the business. This role is focused on understanding how teams operate today, identifying inefficiencies, and rebuilding workflows using automation and AI to create leverage at scale. This is a newly created role, you’ll be building the foundations: the workflows, playbooks, systems, and behaviours that enable teams to operate more efficiently. You’ll work across Attest, partnering to define the tools, standards, and ways of working that underpin an AI‑enabled business. If you enjoy diagnosing how things really work, and turning complexity into scalable systems, this is a high‑impact opportunity to shape how Attest operates.
The Logistics
The salary range for this role is £100,000 to £115,000. We embrace a flexible hybrid work model. While we don't mandate specific office days, we ask full‑time Attesters to work on‑site 2 or 3 days per week. This approach allows us to collaborate in person, while ensuring enough time remotely for deep, focused work.
What you’ll do
- Partner with teams across the business to map end‑to‑end workflows, understanding how work actually gets done and redesign workflows to improve speed, quality, and scalability.
- Identify friction points, manual loops, inefficiencies, and duplicated effort to drive efficiency going forward by building optimised workflows, improving speed, quality and scalability.
- Initially implement practical solutions using process improvements, automation and existing tools, using AI where relevant, whilst bringing the team with you.
- In time you will coach and support the team to build solutions themselves.
- Identify opportunities where tooling, automation or AI can reduce manual work and improve output, working with Information Security to ensure workflows align with data security and compliance expectations.
- Move teams from ad hoc ways of working to structured, repeatable processes, building and implementing tools, workflows, and lightweight AI solutions that teams can use immediately.
- Translate and standardise approaches to reduce one‑off work and increase reuse across teams, ensuring improvements are embedded into day‑to‑day operations, not layered on top, translating ideas into practical artefacts (templates, automations, playbooks, dashboards).
- Help teams build confidence in using automation and AI through practical application, building rituals, comms, and training that make new ways of working clear and easy to adopt.
- Contribute to a culture where efficiency and continuous improvement are part of how we operate. This role will truly embody our value of embracing the future.
- Advise leaders on where operational improvements will have the greatest impact and prioritise opportunities based on impact and feasibility, turning ideas into clear delivery plans.
What you’ll bring
- Experience mapping workflows and redesigning how work gets done with the ability to identify inefficiencies and opportunities for automation or simplification.
- Track record of building or improving systems using tools, systems, and lightweight technical solutions that reduce manual effort and increase output.
- Experience of implementing automation, tooling, or AI into operational workflows delivering clear ROI.
- Experience of building clear, structured documentation that enables alignment and scale.
- Strong communication skills, able to explain recommendations clearly and bring people with you so that teams change how they operate.
- You’re motivated by improving how systems work and have a strong bias for action, with a focus on optimising processes.
- Comfortable working in ambiguity and iterating quickly, with a curious, pragmatic approach focused on impact.
As the Workforce Optimisation Lead you will work with a wide range of tools. Our current tech stack includes Airia, Claude, n8n, Glean, Google Workspace Studio, HiBob, Langflow, Microsoft Copilot Studio, Notion, Retool, Salesforce, Xero and Zapier. Although we are not anticipating that candidates will have had exposure to all tools, we are looking for candidates who are confident learning new technologies and have previously had hands on experience or no code or low code tools.
Our Benefits
- Work from anywhere up to 20 days a year
- 25 days holiday per year plus additional festive days
- Private Medical Insurance
- 1 day per quarter to do charity or community work
- Family friendly benefits, including enhanced parental leave (18 weeks paid leave for Primary carer), up to 12 weeks paid leave for premature births and neonatal care and paid leave for IVF and fertility treatment and pregnancy loss
Workflow Optimisation Lead employer: Attest
Attest is an exceptional employer that champions innovation and efficiency, making it an ideal place for the Workflow Optimisation Lead to thrive. With a flexible hybrid work model, generous holiday allowances, and a commitment to employee well-being through family-friendly benefits and private medical insurance, Attest fosters a supportive and collaborative work culture. The opportunity for professional growth is significant, as you will be at the forefront of transforming workflows and implementing cutting-edge AI solutions, all while contributing to a culture of continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Workflow Optimisation Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Attest. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to workflow optimisation and AI. We want to see how you think on your feet, so get comfortable explaining your ideas clearly and confidently.
✨Tip Number 3
Showcase your problem-solving skills! Bring examples of how you've tackled inefficiencies in the past. We love candidates who can demonstrate their ability to turn complexity into streamlined processes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Workflow Optimisation Lead
Some tips for your application 🫡
Show Your Understanding of Workflows:When you write your application, make sure to highlight your experience with mapping and redesigning workflows. We want to see how you've tackled inefficiencies in the past and what practical solutions you've implemented.
Be Clear and Structured:Your application should reflect the clarity and structure we value. Use clear headings and bullet points where necessary to make it easy for us to follow your thought process and understand your achievements.
Demonstrate Your Communication Skills:Since strong communication is key for this role, use your application to showcase how you've effectively communicated recommendations in previous roles. Share examples of how you brought teams along on changes and improvements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape how we operate at Attest!
How to prepare for a job interview at Attest
✨Understand the Role Inside Out
Before your interview, dive deep into the job description. Familiarise yourself with the key responsibilities and required skills for the Workflow Optimisation Lead role. Think about how your past experiences align with these requirements and be ready to share specific examples that demonstrate your ability to identify inefficiencies and implement automation.
✨Showcase Your Problem-Solving Skills
Prepare to discuss real-life scenarios where you've successfully mapped workflows or redesigned processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey how you tackled challenges and improved efficiency, which is crucial for this role.
✨Familiarise Yourself with Relevant Tools
While you don’t need to know every tool in their tech stack, having a basic understanding of tools like n8n, Zapier, or Google Workspace can set you apart. Be prepared to discuss any similar tools you've used and how you adapted to new technologies in the past. This shows your willingness to learn and adapt.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining complex ideas in simple terms, as you’ll need to bring teams along with you. During the interview, focus on being clear and concise in your responses, and don’t hesitate to ask clarifying questions if needed. This demonstrates your collaborative spirit and ensures everyone is on the same page.
