At a Glance
- Tasks: Design innovative marketing solutions and drive customer success through technical expertise.
- Company: Join Attentive, a leading AI marketing platform transforming brand connections.
- Benefits: Enjoy competitive perks, health benefits, and equity options.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real impact in a dynamic environment with top global brands.
- Qualifications: 2+ years in a technical service role; strong communication and problem-solving skills.
The predicted salary is between 60000 - 80000 € per year.
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries.
About The Role
As an Attentive Solutions Architect (SA) within our Professional Services organization, you will be responsible for driving meaningful business outcomes for both our customers and for Attentive through custom technical solutioning. Design comprehensive marketing solutions, mapping out the architecture of the solution, including integration with other data orchestration systems (such as CRM, analytics tools, and third-party services), data flow, and user interactions. Package the requirements and solution into a SOW that clearly describes the problem, solution, timeline, and cost to the customer.
What You’ll Accomplish
- Identify solutions for the customer to ensure their success within the Attentive ecosystem, accounting for their tech stack and level of exposure across Attentive offerings.
- Advise and assist with integrations with other martech systems and data management platforms, ensuring they are receiving maximum value from their entire tech stack, including Attentive.
- Translate customer requests into business and functional requirements, captured in Statements of Work (SOWs).
- Propose product enhancements and features to meet customer needs, and work with Product team to advocate for new feature development.
- Provide general technical expertise about the entire digital marketing ecosystem.
- Deliver technical presentations to customers.
- Serve as the primary technical point of contact for your customers, building strong relationships and participating in the strategic planning of technology roadmaps, ensuring alignment between business goals and tech stack.
- Design and implement data pipelines and understand analytics platforms for reporting and data visualization.
Your Expertise
- Experience: 2+ years of experience in a technical service environment. Ad tech experience not required but preferred.
- Communication: strong customer relationship management and ability to explain technical capabilities to CEOs and CTOs as well as marketing practitioners. Must be able to clearly communicate both verbally and in writing, often explaining complex technical details in a way that is accessible to non-technical stakeholders.
- Creative problem-solving: affinity for problem solving and crafting creative, reusable solutions. Insightful, innovative and adapts well to a dynamic and fast-paced environment.
- Programming and Scripting: knowledge of programming languages such as Python, Java, or JavaScript, for use in automation, integration, and sometimes in customizing solutions.
- APIs and Web Services: understanding of REST APIs for use in integration CRMs, data warehouses, and other marketing tools.
- Web Design: knowledge of and experience with ad serving and trouble-shooting JavaScript tags, as well as experience with 3rd party data providers both from targeting and analytics standpoint.
- Project Management: strong decision-making and critical thinking skills; exceptional organization and prioritization skills.
- Preferred: Background in data architecture and management; familiarity with data warehousing, ETL processes, and real-time data processing.
- Preferred: familiarity with HTML and Liquid scripting.
We offer competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
Attentive Company Values
- Default to Action – Move swiftly and with purpose.
- Be One Unstoppable Team – Rally as each other’s champions.
- Champion the Customer – Our success is defined by our customers' success.
- Act Like an Owner – Take responsibility for Attentive’s success.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds.
Solutions Architect - UK employer: Attentive
Attentive® is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With competitive benefits, including health and wellness perks, equity options, and a commitment to employee growth through initiatives like AWAKE, our resource groups, we empower our team to excel in their roles. Located in vibrant hubs such as London, we offer a unique opportunity to work with leading global brands while driving meaningful business outcomes in the fast-paced world of AI marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect - UK
✨Tip Number 1
Network like a pro! Reach out to current employees at Attentive on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your interview process. It’s all about making connections!
✨Tip Number 2
Prepare for the technical side! Brush up on your programming skills, especially in Python, Java, or JavaScript. Be ready to discuss how you can leverage these skills to solve real-world problems for customers.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to share examples of how you've tackled complex challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Attentive team!
We think you need these skills to ace Solutions Architect - UK
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience with technical solutions and customer relationships, as these are key to what we’re looking for at Attentive.
Show Off Your Problem-Solving Skills:We love creative thinkers! In your application, share examples of how you've tackled complex problems in the past. This will help us see how you can contribute to our team and drive meaningful outcomes for our customers.
Communicate Clearly:Since you'll be explaining technical details to various audiences, make sure your written application is clear and concise. Avoid jargon where possible and focus on making your points accessible to everyone.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Attentive
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, especially programming languages like Python, Java, and JavaScript. Be ready to discuss how you’ve used these in past projects, particularly in relation to integrations and data management.
✨Master the Art of Communication
As a Solutions Architect, you'll need to explain complex technical concepts to non-technical stakeholders. Practice articulating your thoughts clearly and concisely, perhaps by explaining a technical project to a friend who isn’t in tech. This will help you build confidence for the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific problems you faced, the solutions you implemented, and the outcomes. This will demonstrate your creative problem-solving abilities, which are crucial for this role.
✨Understand Customer Success
Research Attentive’s approach to customer relationships and be ready to discuss how you can contribute to their success. Think about how you would identify solutions for customers and ensure they get maximum value from their tech stack, as this aligns with the company’s values.
