At a Glance
- Tasks: Design innovative marketing solutions and drive customer success through technical expertise.
- Company: Join Attentive, a leading AI marketing platform transforming brand connections.
- Benefits: Enjoy competitive perks, health benefits, and equity options.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact in the fast-paced world of digital marketing.
- Qualifications: 2+ years in a technical service role; strong communication and problem-solving skills.
The predicted salary is between 60000 - 75000 € per year.
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries.
Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture.
As an Attentive Solutions Architect (SA) within our Professional Services organization, you will be responsible for driving meaningful business outcomes for both our customers and for Attentive through custom technical solutioning. Design comprehensive marketing solutions, mapping out the architecture of the solution, including integration with other data orchestration systems (such as CRM, analytics tools, and third-party services), data flow, and user interactions. Package the requirements and solution into a SOW that clearly describes the problem, solution, timeline, and cost to the customer.
We’re looking for naturally curious, creative people that can think on their feet and enthusiastically tackle problems head on. SAs communicate well with any audience from developers to executives, manage customer expectations and ensure Attentive receives everything it needs from customers in order to execute.
What You’ll Accomplish
- Identify solutions for the customer to ensure their success within the Attentive ecosystem, accounting for their tech stack and level of exposure across Attentive offerings.
- Advise and assist with integrations with other martech systems and data management platforms, ensuring they are receiving maximum value from their entire tech stack, including Attentive.
- Translate customer requests into business and functional requirements, captured in Statements of Work (SOWs).
- Propose product enhancements and features to meet customer needs, and work with Product team to advocate for new feature development.
- Provide general technical expertise about the entire digital marketing ecosystem.
- Deliver technical presentations to customers.
- Serve as the primary technical point of contact for your customers, building strong relationships and participating in the strategic planning of technology roadmaps, ensuring alignment between business goals and tech stack.
- Design and implement data pipelines and understand analytics platforms for reporting and data visualization.
Your Expertise
- Experience: 2+ years of experience in a technical service environment. Ad tech experience not required but preferred.
- Communication: strong customer relationship management and ability to explain technical capabilities to CEOs and CTOs as well as marketing practitioners. Must be able to clearly communicate both verbally and in writing, often explaining complex technical details in a way that is accessible to non-technical stakeholders.
- Creative problem-solving: affinity for problem solving and crafting creative, reusable solutions. Insightful, innovative and adapts well to a dynamic and fast-paced environment.
- Programming and Scripting: knowledge of programming languages such as Python, Java, or JavaScript, for use in automation, integration, and sometimes in customizing solutions.
- APIs and Web Services: understanding of REST APIs for use in integration CRMs, data warehouses, and other marketing tools.
- Web Design: knowledge of and experience with ad serving and trouble-shooting JavaScript tags, as well as experience with 3rd party data providers both from targeting and analytics standpoint.
- Project Management: strong decision-making and critical thinking skills; exceptional organization and prioritization skills.
- Preferred: Background in data architecture and management; familiarity with data warehousing, ETL processes, and real-time data processing.
- Preferred: familiarity with HTML and Liquid scripting.
We offer competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Solutions Architect - UK in London employer: Attentive
Attentive® is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With competitive benefits, including health and wellness perks, equity options, and a commitment to employee growth, Attentive empowers its team members to excel in their roles while making a meaningful impact on customer success. Located in vibrant hubs like London, employees enjoy the advantages of a global network and the opportunity to work with leading brands across diverse industries.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect - UK in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Attentive on LinkedIn. Ask them about their experiences and any tips they might have for your interview. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for the technical side! Brush up on your programming skills, especially in Python, Java, or JavaScript. Be ready to discuss how you've used these languages in past projects, as this will show you're not just a talker but a doer.
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you've tackled complex issues creatively. Attentive loves innovative thinkers, so be prepared to share how you’ve turned challenges into opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Attentive team!
We think you need these skills to ace Solutions Architect - UK in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience with technical solutions and customer relationships, as these are key to what we’re looking for at Attentive.
Show Off Your Problem-Solving Skills:We love creative thinkers! In your application, share examples of how you've tackled complex problems in the past. This will show us that you can think on your feet and adapt to challenges.
Communicate Clearly:Since you'll be explaining technical details to various audiences, make sure your written application is clear and concise. Avoid jargon where possible and focus on making your points accessible to everyone.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Attentive
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, especially programming languages like Python, Java, and JavaScript. Be ready to discuss how you’ve used these in past projects, particularly in relation to integrations and custom solutions.
✨Master the Art of Communication
As a Solutions Architect, you'll need to explain complex technical concepts to non-technical stakeholders. Practice articulating your thoughts clearly and concisely, perhaps by explaining a technical project to a friend who isn’t in tech. This will help you build confidence for the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging problems in previous roles. Think about specific situations where you crafted creative solutions or improved processes. This will demonstrate your ability to think on your feet, which is crucial for this role.
✨Understand the Customer's Perspective
Research Attentive’s customer base and their needs. Be prepared to discuss how you would approach understanding a customer's tech stack and how you can ensure they get maximum value from Attentive’s offerings. This shows that you’re not just technically savvy but also customer-focused.
