Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong relationships with clients and ensure their success using our innovative training solutions.
- Company: Join Attensi, a global leader in gamified simulation training with a vibrant team culture.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Why this job: Make a real impact by helping top brands succeed with cutting-edge training solutions.
- Qualifications: Fluent in German, with strong communication and relationship-building skills.
- Other info: Be part of a fast-growing team with exciting career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Customer Success Manager - German Speaking role at Attensi.
About the Company
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston.
Role Overview
As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long‑term success of our customer portfolio.
As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. By understanding your clients’ needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no‑brainer.
You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership.
Customer Success Manager - German Speaking in London employer: Attensi
Contact Detail:
Attensi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager - German Speaking in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Attensi on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Attensi's products and recent projects. Show us that you’re genuinely interested in how our solutions make a difference for clients. It’ll impress us and help you stand out!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Customer Success Manager role. We want to hear how you can help strengthen relationships with our multinational accounts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Attensi team.
We think you need these skills to ace Customer Success Manager - German Speaking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight your experience in customer relations and any relevant skills that match what we’re looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how your background aligns with our mission at Attensi. Keep it engaging and personal – we love a good story!
Showcase Your Language Skills: Since this role is for a German-speaking Customer Success Manager, make sure to highlight your language proficiency. If you’ve worked with German clients or in German-speaking environments, let us know – it’s a big plus for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Attensi
✨Know Your Stuff
Before the interview, make sure you understand Attensi's products and how they benefit customers. Familiarise yourself with gamified simulation training and think about how you can apply this knowledge to help clients succeed.
✨Showcase Your Communication Skills
As a Customer Success Manager, you'll need to communicate effectively with clients. Prepare examples of how you've successfully managed client relationships in the past, especially in a multilingual context, to demonstrate your ability to connect with diverse stakeholders.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific customer challenges. Think through potential scenarios where you might need to advise clients on content roadmaps or implementation strategies, and be ready to discuss your thought process.
✨Emphasise Your Team Spirit
Attensi values collaboration, so be prepared to talk about how you work within a team. Share experiences where you've contributed to a team's success, particularly in fast-paced environments, to show you're a great fit for their close-knit culture.
