At a Glance
- Tasks: Identify and convert tender opportunities in the Hospitality & Retail sector.
- Company: Join Attensi, a global leader in innovative learning technology.
- Benefits: Dynamic work environment, growth opportunities, and vibrant social activities.
- Other info: Exciting challenges await in a fast-paced, evolving role.
- Why this job: Shape the future of bid management while collaborating with talented colleagues.
- Qualifications: Experience in account or bid management, strong communication skills, and a commercial mindset.
The predicted salary is between 40000 - 50000 £ per year.
Attensi is currently looking for a commercially minded and driven Bid Manager to join our Hospitality & Retail team.
This brand‑new role supports the growth of the sector and helps identify, qualify and convert tender opportunities across the hospitality, leisure and retail industry.
Working closely with the broader Hospitality & Retail commercial team, this person will play a key role in supporting our go‑to‑market strategy for ENGAGE, one of Attensi’s core products for the sector.
The role will focus on sourcing relevant tender opportunities, managing high‑quality bid and proposal responses, and helping position Attensi’s value proposition to leading brands in hospitality, leisure and retail.
What will you do?
The very first thing you will do once you join us is to get to know and love our products, values, people and way of operating.
We want you to get under the skin of our business and truly understand the value we provide our customers, so that you can approach your role with genuine excitement and confidence.
- Identifying, tracking and qualifying relevant tender opportunities across the Hospitality & Retail sector, with a particular focus on opportunities suited to Attensi ENGAGE.
- Working closely with the Hospitality & Retail commercial team to support the growth of ENGAGE as a central part of the sector go‑to‑market strategy.
- Leading and coordinating high‑quality tender responses, proposals, RFPs and commercial submissions.
- Partnering with Business Development, Account Management, Customer Success, Product and Solution teams to gather insight and shape compelling, value‑led responses.
- Mapping customer challenges, training and development needs, and operational priorities in order to position Attensi in a relevant and impactful way.
- Building relationships with internal stakeholders and helping coordinate the right input from across the business to support successful bid submissions.
- Creating clear, persuasive and customer‑specific proposals that communicate Attensi’s value proposition and demonstrate measurable business impact.
- Developing reusable bid materials, proposal templates, case studies and sector‑specific messaging to support the Hospitality & Retail team.
- Embracing and learning about the challenges, trends and buying dynamics of the Hospitality & Retail industry.
- Supporting post‑submission activity, including clarifications, presentations, follow‑ups and handovers to the relevant commercial team members.
- Helping drive knowledge about Attensi in the Hospitality & Retail space through insight, research and a strong understanding of the market.
Who are you?
You are an excellent communicator who can turn complex information into clear, compelling and customer‑specific proposals.
You are organized, proactive and comfortable working with multiple stakeholders to deliver high‑quality work against deadlines.
You bring energy and engagement to work, thrive in a dynamic, fast‑paced environment, and enjoy collaborating with others.
As this is a new role, you will also be excited by the opportunity to shape how we identify, manage and convert tender opportunities within the Hospitality & Retail sector.
We are particularly excited by people who bring experience from account management, bid management, proposal management or commercial customer management, especially within Hospitality, Leisure, Retail, Saa S, learning technology or other technology‑led environments.
Experience
- Experience in account management, bid management, proposal management, commercial operations or a similar customer‑facing commercial role.
- Strong written communication skills, with the ability to create clear, persuasive and customer‑specific proposals.
- A commercial mindset, with the ability to understand customer challenges, buying motivations and value drivers.
- Strong organisational skills and confidence managing deadlines, inputs and stakeholders across multiple workstreams.
- Experience working collaboratively with sales, account management, customer success, product and/or delivery teams.
- Confidence interpreting tender requirements and shaping responses that are both compliant and commercially compelling.
- A strong interest in the Hospitality & Retail sector and the operational challenges faced by large, distributed workforces.
- High attention to detail, while maintaining a clear focus on the broader commercial opportunity.
- The confidence to challenge assumptions and push for stronger, more value‑led messaging.
- Energy, curiosity and adaptability in a role that will evolve as the Hospitality & Retail go‑to‑market strategy develops.
What do we offer?
At Attensi, you will become part of an exciting and rapidly growing scale‑up that is already a global leader in its field.
You will work in a flat, open and free environment, surrounded by committed, smart and talented colleagues from a variety of backgrounds.
Attensi is committed to giving people the opportunity to grow and you will also be able to develop your role over time.
You will also be offered exciting challenges in a dynamic and innovative environment with great ambitions.
Attensi also offers a vibrant working environment with monthly social activities, sporting events, after‑work drinks, parties, game nights and company trips to our Norwegian HQ or elsewhere, ensuring we not only work together but also play together.
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StudySmarter Expert Advice🤫
We think this is how you could land Bid Manager - Retail & Hospitality
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Attensi, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Attensi!
We think you need these skills to ace Bid Manager - Retail & Hospitality
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Attensi, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Attensi and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Attensi that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Attensi
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!