Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong relationships with clients and ensure their success using our innovative training solutions.
- Company: Join Attensi, a global leader in gamified simulation training with a vibrant team culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Be part of a fast-growing company making a real impact in diverse industries worldwide.
- Qualifications: Fluent in German, with strong communication skills and a passion for customer success.
- Other info: Join a dynamic team of 11 professionals in a rapidly expanding environment.
The predicted salary is between 36000 - 60000 £ per year.
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London, Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights.
As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long-term success of our customer portfolio.
As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi's product suite can maximize impact for them. By understanding your clients' needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no-brainer. You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership.
You will join a close-knit team of 11 CS professionals, working closely with...
Customer Success Manager in England employer: Attensi AS
Contact Detail:
Attensi AS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Attensi on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Attensi's products and their impact on customer success. Show us that you understand our mission and how you can contribute to it—this will definitely impress the hiring team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Customer Success Manager role. Use specific examples of how you've built relationships and solved problems in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Success Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight relevant experience and skills that align with what we’re looking for, especially in customer relationship management and understanding client needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how your background makes you a perfect fit for our team. Don’t forget to mention any experience with multinational accounts!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions to help clients succeed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Attensi AS
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Attensi's products and how they benefit customers. Familiarise yourself with their gamified simulation training and think about how you can leverage this knowledge to address potential client challenges.
✨Showcase Your Relationship Skills
As a Customer Success Manager, building relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. This will demonstrate your ability to connect with clients and ensure their success.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions that show your interest in the role and the company. Inquire about the specific challenges Attensi faces in the market or how they measure customer success. This shows you're proactive and genuinely interested in contributing to their growth.
✨Be Ready to Discuss Metrics
Customer success is often tied to measurable outcomes. Be prepared to discuss how you've tracked success in previous roles, whether through customer satisfaction scores, retention rates, or upselling. This will highlight your analytical skills and focus on results.
