Bid Manager - Retail & Hospitality Business Development and Marketing · London

Hi there! We’re Attensi – a tech company born in Norway with a passion for gamified simulation training. Since 2012, we’ve gone global, and today our solutions are used by some of the world’s biggest brands in 150+ countries and 50+ languages. We combine gamification, realistic interactive scenarios, and decision‑driven dialogues – all powered by our own game AI – to create immersive, hands‑on learning experiences.

As part of delivering on our ambitious growth journey, we are now seeking a commercially minded and driven Bid Manager to join our Hospitality & Retail team. This brand‑new role supports the continued growth of the vertical and helps identify, qualify and convert tender opportunities across the Hospitality & Retail sector.

Key responsibilities:

• Working closely with the broader Hospitality & Retail commercial team to support our go‑to‑market strategy for ENGAGE, one of Attensi’s core products for the sector.
• Identifying, tracking and qualifying relevant tender opportunities across the Hospitality & Retail sector, with a particular focus on opportunities suited to Attensi ENGAGE.
• Leading and coordinating high‑quality tender responses, proposals, RFPs and commercial submissions.
• Partnering with Business Development, Account Management, Customer Success, Product and Solution teams to gather insight and shape compelling, value‑led responses.
• Mapping customer challenges, training and development needs, and operational priorities to position Attensi in a relevant and impactful way.
• Building relationships with internal stakeholders and coordinating the right input from across the business to support successful bid submissions.
• Creating clear, persuasive, and customer‑specific proposals that communicate Attensi’s value proposition and demonstrate measurable business impact.
• Developing reusable bid materials, proposal templates, case studies and sector‑specific messaging to support the Hospitality & Retail team.
• Embracing and learning about the challenges, trends and buying dynamics of the Hospitality & Retail industry.
• Supporting post‑submission activity, including clarifications, presentations, follow‑ups and handovers to the relevant commercial team members.
• Helping drive knowledge about Attensi in the Hospitality & Retail space through insight, research and a strong understanding of the market.

Who you are:

We are looking for someone smart, relationship‑oriented, analytical, commercial and empathetic, comfortable challenging assumptions and building value‑driven insight. You are an excellent communicator, able to turn complex information into clear, compelling, customer‑specific proposals. You are organised, proactive and comfortable working with multiple stakeholders to deliver high‑quality work against deadlines. You bring energy and engagement to work, and thrive in a dynamic, fast‑paced environment, working closely with other people.

As this is a new role, you will also be excited to shape how we identify, manage and convert tender opportunities within the Hospitality & Retail sector. We are particularly excited by people who bring experience from account management, bid management, proposal management or commercial customer management, especially within Hospitality, Leisure, Retail, SaaS, learning technology or other technology‑led environments.

Experience:

• Experience in account management, bid management, proposal management, commercial operations or a similar customer‑facing commercial role.
• Strong written communication skills, with the ability to create clear, persuasive and customer‑specific proposals.
• A commercial mindset, with the ability to understand customer challenges, buying motivations and value drivers.
• Strong organisational skills and confidence managing deadlines, inputs and stakeholders across multiple workstreams.
• Experience working collaboratively with sales, account management, customer success, product and/or delivery teams.
• Confidence interpreting tender requirements and shaping responses that are both compliant and commercially compelling.
• A strong interest in the Hospitality & Retail sector and the operational challenges faced by large, distributed workforces.
• High attention to detail, while maintaining a clear focus on the broader commercial opportunity.
• The confidence to challenge assumptions and push for stronger, more value‑led messaging.
• Energy, curiosity and adaptability in a role that will evolve with the Hospitality & Retail go‑to‑market strategy.

What we offer:

Attensi is a global leader in gamified simulation training. You will work in a flat, open and free environment, surrounded by committed, smart and talented colleagues from a variety of backgrounds. Attensi is committed to giving people the opportunity to grow and you will also be able to develop your role over time. You will be offered exciting challenges in a dynamic and innovative environment with great ambitions. Attensi has an energetic and social working environment. We work hard but also have a lot of fun together. Monthly social activities, sporting events, after‑work drinks, parties, game nights and company trips to our Norwegian HQ or elsewhere keep us together and engaged.

Join us!