Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle patient calls and assist with admin tasks in a busy medical practice.
- Company: Attenborough Surgery, a forward-thinking GP practice with a collaborative culture.
- Benefits: Part-time hours, supportive team environment, and training opportunities.
- Why this job: Join a respected practice and make a difference in patient care.
- Qualifications: Call centre experience and a positive attitude are preferred.
- Other info: Opportunity for personal development in a dynamic healthcare setting.
Attenborough Surgery is a very busy, forward thinking 5 partner, 19 salaried GP practice. We have a practice list size approximately 33,000 patients and are based over 4 surgery sites. We are a single practice Primary Care Network and a well-established training practice, respected for its collaborative working, training, teaching, and personal development within its team.
We are seeking part time Medical Receptionists to join our team at the surgery, due to our continued increase in volume of calls and new patient registrations. This role involves 95% phone work, and a small amount of admin related to the calls taken. All shifts will be across all 4 of our sites.
Desirable candidate:
- Call Centre experience
- Able to work set shifts and days according to Surgery requirements
- A positive can-do attitude together with good team working
- A background in General Practice Reception would be an advantage but is not essential
- Experience with EMIS would be an advantage but is not essential
- Commitment to a full 2-week training programme will be required on acceptance of this role
Medical Receptionist employer: Attenborough Surgery
Contact Detail:
Attenborough Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Get to know the practice! Research Attenborough Surgery and its values. When you understand their mission and how they operate, you can tailor your approach during interviews to show you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions related to call handling and teamwork. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you have any relevant experience, especially in call centres or general practice reception, be sure to highlight it. Use specific examples to demonstrate how you've successfully handled similar situations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the team at Attenborough Surgery.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially if you've worked in a call centre or have a background in General Practice Reception. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you're excited about joining our team at Attenborough Surgery and how your positive can-do attitude will contribute to our collaborative environment.
Show Off Your Communication Skills: Since this role involves 95% phone work, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle the busy nature of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Attenborough Surgery
✨Know Your Practice
Before the interview, take some time to research Attenborough Surgery. Familiarise yourself with their values, services, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Highlight Relevant Experience
If you've got call centre experience or have worked in a medical reception before, make sure to bring it up! Share specific examples of how you handled high call volumes or managed patient queries effectively. This will demonstrate your capability for the role.
✨Show Off Your Team Spirit
Since this role involves working closely with a team, be prepared to discuss how you collaborate with others. Share instances where you contributed to a positive team environment or helped resolve conflicts. A positive can-do attitude goes a long way!
✨Prepare for Training Commitment
Be ready to discuss your availability for the full 2-week training programme. Show enthusiasm for learning and adapting to new systems like EMIS, even if you haven't used it before. This shows you're committed to growing within the practice.
