Health Care Assistant/ Phlebotomist- GP Practice in Bushey

Come and join our friendly Clinical Team to work at our fantastic medical centre and enjoy General Practice. We are seeking a Healthcare Assistant/Phlebotomist to join our team at the surgery. Working 3 days a week; Monday, Wednesday & Friday, due to room space days are non-negotiable. We are seeking a positive can-do attitude together with good team working. Salary will be dependent upon the level of skill and experience of the successful candidate.

Main duties of the job

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

About us

We are an award-winning, large practice with GP registrars and medical students, as well as in-house teaching. We are a single practice PCN and have a team of first contact physiotherapists, pharmacists and dietitians too, as well as an award-winning team of mental health workers. You would be working across our sites which are all within 15 minutes drive of each other around Watford and all use the same EMIS IT system. Our main surgery site in Bushey is a brand new purpose-built medical centre. Easy access from Hertfordshire or North London- 5 mins from Junction 5 of the M1.

Job responsibilities

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Key Skills Required:

• Mainly Phlebotomy
• NHS Health Checks
• Blood Pressure Monitoring
• Weight / Height Measurement
• Anti-Coagulation/INR Checks
• Performing ECGs
• Alcohol & Smoking Cessation / Awareness
• Suture Removal
• Diabetic foot checks

We are an EMIS Web practice.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role
• Undertaking periodic infection control training

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
• Work effectively with individuals in other agencies to meet patients' needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise people's needs for alternative methods of communication and respond accordingly

This job description is intended as a guide to the general scope of duties and is not restrictive or definitive.

Person Specification

Experience skills required:

• NHS Health Checks
• Blood Pressure Monitoring
• Weight / Height Measurement
• Anti-Coagulation/INR Checks
• Performing ECGs
• Alcohol & Smoking Cessation / Awareness
• Suture Removal
• Diabetic foot checks

Qualifications:

Experience as a Health Care Assistant & Phlebotomist in GP Practice. Qualified in Phlebotomy. Disclosure and Barring Service Check. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.