At a Glance
- Tasks: Coordinate customer orders and ensure smooth processing from receipt to despatch.
- Company: A growing business supplying products and services across the UK.
- Benefits: Competitive salary up to £30,000, supportive team environment, and career growth.
- Other info: Opportunity to work with various teams and gain valuable experience in a thriving business.
- Why this job: Join a dynamic team and enhance your organisational skills while delivering exceptional customer service.
- Qualifications: Experience in sales administration or customer service, strong communication, and attention to detail.
Location: Nursling, Southampton
Salary: Up to £30,000 per annum (DOE)
Job Type: Full-Time | Permanent
About the Company
We are a well-established and growing business, supplying products and services to customers across the UK. Due to continued growth, we are looking for a highly organised and proactive Sales Order Coordinator / Sales Administrator to join our busy and supportive team.
The Role
As Sales Order Coordinator, you will play a pivotal role in ensuring the smooth processing and fulfilment of customer orders from receipt through to despatch. You will work closely with the Sales, Warehouse, Operations and Accounts teams to ensure customers receive a first-class service and orders are completed accurately and on time. You will also act as a key point of contact for customers, providing updates, resolving queries and ensuring an exceptional customer experience throughout the order journey.
Key Responsibilities
- Process customer sales orders accurately and efficiently using Sage software.
- Review incoming orders to ensure all information is complete and correct.
- Liaise with customers regarding order progress, delivery updates and any queries.
- Work closely with the warehouse team to ensure urgent and priority orders are fulfilled on time.
- Coordinate with Operations to source and order products not held in stock.
- Ensure any special or bespoke items required for orders are procured within agreed timescales.
- Liaise with the Accounts team to ensure all necessary checks are completed to facilitate timely invoicing.
- Produce weekly reports relating to sales, purchases and order activity.
- Communicate order status updates to the Sales team.
- Escalate customer issues or pricing queries to management where appropriate.
- Support with general office administration including answering incoming calls, data entry, scanning and document management.
- Provide cover and support to other departments during periods of holiday, sickness or increased workload.
About You
The successful candidate will be a confident communicator with excellent organisational skills and a strong attention to detail.
- Previous experience within Sales Administration, Order Processing, Customer Service or a similar coordination role.
- Experience using Sage software or similar ERP/business systems.
- Strong Microsoft Office skills, particularly Excel and Outlook.
- Excellent communication skills, both written and verbal.
- The ability to prioritise workloads and work effectively under pressure.
- Strong attention to detail and a commitment to accuracy.
- Experience within purchasing, logistics, freight or supply chain environments would be advantageous.
- A proactive, flexible and team-focused approach.
If you are an organised and customer-focused administrator looking for your next opportunity within a growing business, we would love to hear from you.
Sales Order Coordinator employer: Attega Group Ltd
Join a well-established and growing business in Nursling, Southampton, where you will be part of a supportive team dedicated to delivering exceptional customer service. We offer competitive salaries, opportunities for professional growth, and a collaborative work culture that values your contributions. As a Sales Order Coordinator, you'll play a crucial role in our operations, ensuring customer satisfaction while enjoying the benefits of working in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Coordinator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Order Coordinator at Attega Group Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Attega Group Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Order Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Order Coordinator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Attega Group Ltd:When writing your cover letter, make sure to tailor your message specifically for Attega Group Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Attega Group Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Attega Group Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Attega Group Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Attega Group Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
