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For Companies At a Glance
- Tasks: Answer calls, schedule jobs, and support engineers to ensure quick customer responses.
- Company: Leading commercial drainage company in the UK with a strong reputation.
- Benefits: Salary of £30,332, weekend work from home options, and supportive team environment.
- Why this job: Join a dynamic team and make a difference in customer service during night shifts.
- Qualifications: Experience in a busy helpdesk and strong communication and organisational skills.
- Other info: Great opportunity for career growth in a fast-paced industry.
The predicted salary is between 18200 - 21800 £ per year.
A leading commercial drainage company in the UK is seeking a Customer Service Coordinator for a night shift role based in Gravesend. This position involves answering calls, scheduling jobs, and providing support to engineers, aiming to ensure prompt response to customer queries.
The ideal candidate will have prior experience in a busy helpdesk environment and possess effective communication and organisational skills.
The salary for this role is £30,332, with weekend work from home options.
Night-Shift Rapid-Response Customer Service Coordinator employer: Attega Group Ltd
Contact Detail:
Attega Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night-Shift Rapid-Response Customer Service Coordinator
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves answering calls and supporting engineers, being clear and concise is key. Try mock interviews with friends or family to get comfortable with common questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Night-Shift Rapid-Response Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a busy helpdesk environment. We want to see how your skills match the role of a Night-Shift Rapid-Response Customer Service Coordinator, so don’t hold back on showcasing your communication and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've handled customer queries or scheduled jobs in the past – we love a good story!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!
How to prepare for a job interview at Attega Group Ltd
✨Know the Company Inside Out
Before your interview, do some research on the drainage company. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Helpdesk Experience
Be ready to discuss your previous experience in a busy helpdesk environment. Prepare specific examples of how you've handled customer queries, scheduled jobs, or supported engineers. This will demonstrate your capability to thrive in a fast-paced setting.
✨Highlight Your Communication Skills
Effective communication is key for this role. Think of instances where you've successfully resolved customer issues or collaborated with team members. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for hypothetical situations related to customer service challenges. Practising your responses will help you feel more confident and ready to impress the interviewers.
