At a Glance
- Tasks: Supervise and coordinate maintenance projects across Damp, Roofing, and Restoration divisions.
- Company: Growing property services business with a focus on teamwork and efficiency.
- Benefits: Competitive salary, regular reviews, 28 days' holiday, and clear career progression.
- Other info: Join a supportive environment with opportunities for professional development and growth.
- Why this job: Make a real impact in project delivery and customer satisfaction while leading a dynamic team.
- Qualifications: 5+ years in scheduling or coordination within property services or construction.
Location: London
Salary: Up to £38,000
Contract: Full Time / Permanent
Hours: Monday to Friday, 8am – 5pm
Are you an experienced Maintenance Coordinator or Supervisor with a strong background in property services, construction, damp, roofing or restoration? Would you describe yourself as a highly organised, proactive professional who is confident managing contractors, surveyors, clients and a busy coordination team?
We are currently recruiting for a Maintenance Coordination Supervisor to join a growing property services business, overseeing coordination across its Damp, Roofing and Restoration divisions. This is an excellent opportunity for an experienced coordination professional to take ownership of scheduling, survey bookings, project delivery, contractor management and team performance. Reporting directly to the Operations Manager, you will play a key role in ensuring projects run efficiently, clients receive an excellent service and internal teams work effectively together.
The role will involve acting as a central point of contact between clients, surveyors, tradespeople, subcontractors and internal teams, whilst supervising and supporting the wider Coordination function.
In return, we offer a competitive salary depending on experience, regular salary reviews, overtime opportunities, 28 days' holiday including bank holidays, ongoing development and a clear pathway towards Operations Management within a growing and ambitious business.
Duties for this role will include:
- Supervising and supporting the Damp, Roofing and Restoration Coordinators
- Managing client enquiries, survey bookings, job scheduling and project delivery
- Scheduling surveyors and tradespeople based on their experience, capabilities and industry expertise
- Organising, briefing and managing subcontractors to ensure works are completed to company standards
- Acting as the primary point of contact between clients, surveyors, engineers, tradespeople, subcontractors and internal teams
- Monitoring job progress and ensuring tradespeople adhere to agreed schedules
- Resolving on-site challenges including access restrictions, equipment requirements and unforeseen issues
- Ensuring accurate documentation and photographic evidence is uploaded following completed works
- Booking and coordinating Damp, Roofing and Restoration surveys and ensuring reports are delivered to clients within required timescales
- Providing regular project updates to clients and proactively managing expectations
- Proofreading surveyor reports, checking grammar, punctuation and estimated values for works
- Managing callbacks relating to recurring issues, failures or misdiagnosis and ensuring the appropriate surveyor is assigned
- Maintaining accurate job tracking and reporting through systems including Podio and Trade-Linked
- Monitoring project profitability, supporting invoicing and following up outstanding payments
- Ensuring compliance with company processes and procedures relating to financial accuracy, safety and operational efficiency
- Working closely with Operations Managers, the Site Supervisor and Coordinators to ensure smooth cross-divisional communication
- Driving accountability, organisation and high performance across the Coordination function
Requirements:
- Minimum 5 years' experience in scheduling, coordination or project administration within property services, construction or facilities management
- More than 5 years' experience scheduling and booking maintenance or repair works for engineers, surveyors, technicians, tradespeople or subcontractors
- Minimum 3 years' experience within a damp, property restoration or roofing environment
- Previous experience supervising or leading a coordination team
- Strong understanding of how trades, contractors and property projects operate in practice
- Proven experience managing job bookings, scheduling and tracking systems
- Excellent diary management and organisational skills
- Strong client and contractor management experience
- Excellent communication and professional telephone manner
- Strong attention to detail and accuracy
- Ability to manage multiple priorities while remaining calm and professional
- Proficient in Google Workspace and comfortable using CRM or project management platforms
- Proactive, solutions-focused mindset with a commitment to delivering high service standards
Desirable Experience:
- Previous experience using Podio
- Experience within Damp, Roofing and Restoration
- Experience managing subcontractors and specialist trades
- Previous experience within a multi-division property services business
- Experience tracking project profitability, invoicing and payment follow-up
If you're an experienced Maintenance Coordinator or Supervisor looking to take the next step in your career, this is an excellent opportunity to join a growing property services business where your organisational skills, leadership and industry experience will have a direct impact on project delivery and customer satisfaction.
Maintenance Coordination Supervisor employer: Attega Group Ltd
Join a dynamic team as a Commercial Sales Manager in St Ives, where you will enjoy a hybrid working model that promotes work-life balance while engaging in meaningful client relationships. Our company fosters a collaborative culture that prioritises employee growth through continuous training and development opportunities, ensuring you thrive in your career. With competitive salaries and a supportive environment, we are committed to your success and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Coordination Supervisor
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Attega Group Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Maintenance Coordination Supervisor at Attega Group Ltd.
We think you need these skills to ace Maintenance Coordination Supervisor
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Attega Group Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
