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- Tasks: Be the go-to person for engineers and clients, managing calls and job requests.
- Company: Leading recruitment provider in the UK with a focus on customer service.
- Benefits: Competitive salary up to £25,000 per annum and full-time permanent position.
- Why this job: Kickstart your career in a dynamic environment while helping others succeed.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Join a supportive team and grow your skills in a busy setting.
The predicted salary is between 20000 - 25000 £ per year.
A leading recruitment provider in the UK is seeking a Customer Service Coordinator to become the first point of contact for engineers and clients. The ideal candidate will have experience in a busy customer service environment, excellent communication skills, and proficiency in Microsoft Office.
This full-time, permanent position offers a salary of up to £25,000 per annum, with responsibilities including managing calls, emails, and job requests.
Engineering Helpdesk Coordinator employer: Attega Group Ltd
Contact Detail:
Attega Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Helpdesk Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and customer service sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions with a mate or in front of the mirror. This will help you feel more confident and articulate your experience effectively.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft Office, make sure to highlight that in conversations. Maybe even bring up specific examples of how you’ve used it to solve problems in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Engineering Helpdesk Coordinator role. Plus, it’s a great way to get noticed by recruiters.
We think you need these skills to ace Engineering Helpdesk Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can bring your unique flair to the Engineering Helpdesk Coordinator role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us and how your communication skills will help you excel in this busy environment.
Show Off Your Tech Skills: Since proficiency in Microsoft Office is key, don’t forget to mention your experience with it. We love seeing candidates who are tech-savvy and ready to tackle any challenge that comes their way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Attega Group Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles. Since the role involves being the first point of contact, you should be ready to discuss how you handle difficult situations and ensure client satisfaction. Think of specific examples from your past experience that showcase your skills.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is a must for this role. Make sure you can confidently talk about your experience with tools like Excel, Word, and Outlook. If possible, practice using these applications to refresh your skills before the interview.
✨Prepare for Common Interview Questions
Anticipate questions related to managing calls, emails, and job requests. Prepare answers that highlight your organisational skills and ability to multitask. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Enthusiasm for the Role
Employers love candidates who are genuinely excited about the position. Research the company and its values, and be ready to express why you want to work as an Engineering Helpdesk Coordinator. Your enthusiasm can set you apart from other candidates!
