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- Tasks: Support contract managers with admin tasks and organise engineering job packs.
- Company: Join a dynamic team at Attega Group, focused on customer service excellence.
- Benefits: Competitive salary of £26,780, full-time hours, and a permanent position.
- Why this job: Make a difference in customer service while gaining valuable experience in the engineering sector.
- Qualifications: Experience in customer service or administration, with strong communication and IT skills.
- Other info: Enjoy a Monday to Friday schedule with opportunities for career growth.
The predicted salary is between 26780 - 29800 £ per year.
Do you have experience in customer service or administration roles? Do you have previous experience within the engineering sector or working within scheduling? Attega Group is currently partnering exclusively with our client in recruiting a Customer Services Administrator to join the team.
The main purpose of this role is to provide administration support to the Contract Managers under the direction of the Customer Services Team Leader. In return, our client is offering a salary of up to £26780, depending on experience. This role is full-time and permanent. The hours of work will be Monday to Friday 08.30 am to 17.00 pm.
Reporting to the Customer Service Team Leader your responsibilities will include:
- To provide general administration support to contract managers throughout the works life cycle.
- Organise and collate job packs for engineering.
- Arrange appointments with clients residents, verbally and written.
- Manage job completion with accurate billing and O+M Manuals.
- Update progress of individual installation project on excel tracking documents.
The ideal candidate:
- A previous Customer Service or Operational Service Delivery Administration role held is preferred.
- Similar industry experience with engineer call scheduling is desirable.
- Excellent communication skills both verbal and written.
- IT experience covering Outlook & Word is essential and knowledge of Excel is desirable.
For more information on our Customer Services Administrator role, please contact Ant Fooks in the Attega Group offices today.
Customer Services Administrator employer: Attega Group Ltd
Contact Detail:
Attega Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering sector or customer service field. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Services Administrator roles and practice your answers. We want you to shine when discussing your experience in administration and scheduling.
✨Tip Number 3
Show off your skills! Bring along examples of your work, especially if you've organised job packs or managed projects before. Visual aids can really help demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Customer Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Administrator role. We love seeing your personality come through, so keep it friendly and professional.
Show Off Your IT Skills: Since the job requires IT experience, make sure to mention your proficiency in Outlook, Word, and Excel. If you've used these tools in previous roles, give us some examples of how you’ve used them effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Attega Group Ltd
✨Know Your Stuff
Make sure you brush up on your customer service and administration skills. Familiarise yourself with the engineering sector, especially if you've had experience in scheduling. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with clients or team members in the past. Think about times when you resolved issues or organised appointments successfully.
✨Excel at Excel
Given that knowledge of Excel is desirable, it’s a good idea to brush up on your skills. Be ready to discuss how you've used Excel in previous roles, whether it's for tracking projects or managing data. If you can, practice some basic functions beforehand!
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. It shows you're engaged and serious about the opportunity.
