At a Glance
- Tasks: Coordinate and schedule maintenance works, ensuring timely service for clients.
- Company: Dynamic operations team in a fast-paced environment.
- Benefits: Competitive pay at £14 per hour and valuable experience.
- Other info: Opportunity to develop skills in a supportive and collaborative atmosphere.
- Why this job: Gain hands-on experience in scheduling and administration while supporting a vital team.
- Qualifications: Experience in admin or scheduling roles; strong communication and organisational skills.
The predicted salary is between 28000 - 30000 £ per year.
The Scheduling Administrator is responsible for the effective planning and coordination of maintenance, quoted and subcontractor works, ensuring engineers are scheduled efficiently and clients receive timely service. This role provides vital administrative support to the operations team, maintains accurate records, and acts as a point of contact between engineers, clients, and management.
Key Responsibilities
- Schedule and allocate engineers for planned preventative maintenance (PPM), reactive, quoted and emergency works, including subcontractor visits.
- Monitor job progress and update schedules as required to ensure deadlines are met.
- Communicate effectively with engineers regarding daily workloads, priorities, and job details.
- Handle client calls and emails, logging jobs accurately in the system.
- Maintain SimPro (Computer-Aided Facilities Management (CAFM) system) ensuring data is accurate and up to date.
- Issue purchase orders and organise subcontractors when needed.
- Prepare job sheets, reports, and service documentation for management and clients.
- Support compliance by ensuring all paperwork, certificates, and safety records are received and filed.
- Liaise with the Service Manager and Account Manager to resolve scheduling conflicts or client issues.
- Assist with invoicing, timesheet collation, and general administrative duties as required.
Skills & Experience Required
- Experience in an administrative, scheduling, or coordination role (preferably within maintenance, facilities management, or a service industry).
- Strong organisational and time management skills, with the ability to prioritise competing demands.
- Excellent communication skills (written and verbal) and a professional telephone manner.
- Good IT skills MS Office (Word, Excel, Outlook); knowledge of CAFM/SimPro systems is desirable.
- Attention to detail and accuracy in record-keeping.
- Ability to remain calm under pressure in a fast-paced environment.
Personal Attributes
- Team player with a proactive, can-do attitude.
- Customer-focused and professional.
- Flexible and adaptable to changing priorities.
- Reliable, punctual, and well-organised.
Scheduling Administrator in Colchester employer: Attega Group Ltd
Contact Detail:
Attega Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Administrator in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your organisational skills and how you handle pressure, as these are key for a Scheduling Administrator.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your great fit for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Scheduling Administrator in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheduling Administrator role. Highlight your experience in scheduling, administration, and any relevant software skills. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for the role.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Attega Group Ltd
✨Know Your Scheduling Basics
Make sure you brush up on your scheduling and coordination skills. Familiarise yourself with concepts like planned preventative maintenance (PPM) and how to allocate resources effectively. Being able to discuss these topics confidently will show that you understand the role.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with engineers and clients, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled client calls or resolved scheduling conflicts in the past.
✨Get Comfortable with Tech
If you have experience with CAFM systems like SimPro, be ready to talk about it! If not, do a bit of research on how these systems work. Highlighting your IT skills, especially in MS Office, will also give you an edge.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and prioritise tasks. Think of specific instances where you had to juggle multiple demands and how you kept everything on track. This will showcase your ability to thrive in a fast-paced environment.