At a Glance
- Tasks: Service and maintain water treatment systems while delivering top-notch technical support.
- Company: Join a leading company in the water treatment industry with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, company car, health benefits, and profit-sharing opportunities.
- Other info: Full-time role with travel across the UK and potential for overseas work.
- Why this job: Make a real difference in water treatment while developing your technical skills on-site.
- Qualifications: GCSEs in English and Maths, driving licence, and a proactive approach to work.
The predicted salary is between 35000 - 42000 £ per year.
£35,000 to £42,000 South West location, UK (Field-Based) Full-time | Permanent | 40 hours per week
Do you have hands-on experience servicing and maintaining water treatment systems? Are you confident working independently on customer sites while delivering high-quality technical support?
Attega Group is working on behalf of our client as their preferred recruitment provider. We are currently recruiting for a Field Service Engineer to join their team. The main purpose of this role is to service, maintain, install, and commission water treatment systems, ensuring reliability, efficiency, and a high level of customer satisfaction. In return, our client is offering a competitive salary depending on experience.
Company benefits also include:
- Profit Related Bonus Scheme (subject to qualification)
- Company vehicle and fuel card
- Tablet and smartphone
- Work wear and PPE
- Workplace Pension Scheme
- Health & Wellbeing Cash Plan
- 23 days holiday plus bank holidays
This role is full-time and permanent, working 40 hours per week, with travel across the UK and occasional overseas work required.
Reporting to the Service Manager, your responsibilities will include:
- Servicing and maintaining water treatment systems including Reverse Osmosis, Deionisers, Filters, Water Softeners, and Effluent Treatment Plants
- Managing relationships with customers and site operatives
- Diagnosing and resolving technical issues both on-site and remotely
- Completing installation and commissioning of equipment (subject to skills and experience)
- Producing service reports and maintaining accurate documentation
- Responding to customer requirements in line with technical and commercial specifications
- Supporting continuous service improvement initiatives
- Ensuring high standards of customer care at all times
- Adhering to all company policies, including Health & Safety
The ideal candidate:
- GCSE (or equivalent) in English and Maths
- Full UK driving licence and willingness to travel
- Electrical background preferred (mechanical experience also considered)
- Experience within the water treatment industry (advantageous)
- Previous experience as a Service Engineer or in a field-based technical role (advantageous)
- Knowledge of PLC systems (desirable but not essential)
- Strong communication skills, both written and verbal
- Good IT skills, including MS Office
- A professional and proactive approach to work
Benefits:
- Company car
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Profit sharing
Field Service Engineer in Cheddar employer: Attega Group Ltd
Attega Group is an exceptional employer for Field Service Engineers, offering a competitive salary and a comprehensive benefits package that includes a profit-related bonus scheme, company vehicle, and health & wellbeing cash plan. With a strong focus on employee growth and a supportive work culture, team members are encouraged to develop their skills while enjoying the flexibility of field-based work across the South West UK. Join us to be part of a dedicated team that values high-quality technical support and customer satisfaction in the water treatment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Cheddar
✨Tip Number 1
Network like a pro! Reach out to your connections in the water treatment industry or related fields. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs that let you work with water treatment systems. This not only boosts your experience but also shows potential employers your commitment and skills.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to servicing and maintaining water treatment systems. We recommend practising your responses with a friend or in front of a mirror to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer in Cheddar
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with water treatment systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of how you've delivered high-quality technical support in the past.
Show Off Your Communication Skills:Since this role involves managing relationships with customers, make sure your written application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Attega Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of water treatment systems, especially Reverse Osmosis and Deionisers. Be ready to discuss your hands-on experience and any technical issues you've resolved in the past.
✨Show Off Your Customer Skills
Since this role involves managing relationships with customers, think of examples where you've provided excellent customer service. Highlight your communication skills and how you handle challenging situations.
✨Be Ready for Technical Questions
Prepare for questions that test your technical knowledge and problem-solving abilities. You might be asked to diagnose a hypothetical issue or explain how you would approach a specific task on-site.
✨Demonstrate Your Proactivity
Employers love candidates who take initiative. Share instances where you've contributed to service improvements or taken on additional responsibilities. This shows you're not just about the job but also about enhancing the overall service.
