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- Tasks: Support technical teams and manage workflows in a fast-paced office environment.
- Company: Attega Group partners with clients in the drainage industry, focusing on quality and efficiency.
- Benefits: Enjoy a competitive salary, overtime pay, and on-call bonuses.
- Why this job: Join a dynamic team, solve complex problems, and make a real impact in the drainage sector.
- Qualifications: Experience in drainage, strong communication skills, and a valid UK driving licence required.
- Other info: Full-time, permanent role with opportunities for learning and progression.
The predicted salary is between 36000 - 48000 £ per year.
£42,000 + Overtime, On Call Bonus
Working out of the Leigh Office Covering the North Regions
Full Time | Permanent | Monday to Friday 45 hour working week 8am - 5pm
On Call 1 in 5 weeks (Monday – Sunday)
Do you have experience within the Drainage Industry?
Do you hold a valid UK Driving Licence?
Attega Group is currently partnering exclusively with our client in recruiting a Technical Operations Supervisor to join the team.
The main purpose of this role is to support the Reactive, Remedials, Technical and PPM Teams across the North. In return, our client is offering a salary of up to £42,000 P/A, depending on experience, plus Overtime and on call bonuses. This is a full-time permanent position.
Reporting to the Operations Director, your responsibilities will include:
- To work within a fast-paced Office environment providing technical support for Reactive, Remedials and PPM workflows.
- Provide technical guidance to the office and field teams.
- Collaborate with head office to ensure quality standards and company processes are followed and adhered to.
- Manage a continuous pipeline of quote requests and produce detailed estimates for remedials and project works.
- Oversee the Reactive and Remedials field operatives by providing technical support and guidance to ensure onsite works are completed efficiently.
- Manage Reactive and Remedials operatives equipment and training requirements.
- Offer technical support to the wider business as required.
- Liaise with clients, attend site meetings and to resolve challenging and complex technical drainage issues.
- Review drainage, small civils and plumbing quote requests to ensure all relevant information has been obtained before processing the request with the team.
- Compile and send out a set number of new estimates across various disciplines each week.
- Provide estimates for CCTV surveys and various drainage works including internal detailed inspections and investigations.
- Liaise with internal scheduling teams to arrange reactive and quoted works to be undertaken within SLA.
- Liaise with field-based operatives to ensure scope of the works is understood and operatives have a clear programme of works for all remedial works.
- To ensure operatives reports are up to the correct standard and that these are informative and clear for our clients to read and understand.
- Liaise with field operatives and internal technical support teams to ensure all relevant information is captured within the written reports.
- Liaise directly with clients to move forward reactive and remedials works.
The Ideal candidate will have:
- Previous long-term Drainage Experience
- Can do work ethic
- Good Communication and Problem-Solving Skills
- Willingness to learn and progress within the role
- Attention to detail and customer-focused attitude
- Valid UK Driving Licence
- Experience reviewing footage within Wincan Software (Is desirable but not essential)
For more information on our Technical Operations Supervisor role, please contact Tom Hibberd in the Attega Group offices today!
Technical Operations Supervisor employer: ATTEGA GROUP LIMITED
Contact Detail:
ATTEGA GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Supervisor
✨Tip Number 1
Familiarise yourself with the drainage industry and its specific challenges. Understanding common issues and solutions will help you stand out during interviews, as you'll be able to demonstrate your knowledge and problem-solving skills.
✨Tip Number 2
Network with professionals in the drainage sector. Attend industry events or join relevant online forums to connect with others. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Brush up on your technical skills, especially if you have experience with Wincan Software. Even if it's not essential, showing a willingness to learn and adapt can impress hiring managers and set you apart from other candidates.
✨Tip Number 4
Prepare for situational questions by thinking of examples from your past experiences where you've successfully managed teams or resolved complex issues. This will help you articulate your capabilities effectively during the interview process.
We think you need these skills to ace Technical Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the drainage industry. Emphasise any technical support roles you've held and detail your problem-solving skills, as these are crucial for the Technical Operations Supervisor position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with Reactive, Remedials, and PPM workflows, and how you can contribute to the team. Show enthusiasm for the role and the company.
Highlight Relevant Skills: In your application, clearly outline your communication skills and attention to detail. Provide examples of how you've successfully managed teams or projects in the past, especially in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and well-presented. A polished application reflects your professionalism.
How to prepare for a job interview at ATTEGA GROUP LIMITED
✨Showcase Your Drainage Experience
Make sure to highlight your previous experience in the drainage industry during the interview. Be prepared to discuss specific projects you've worked on and the technical challenges you faced, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Problem-Solving Skills
Since the role involves resolving complex technical drainage issues, be ready to provide examples of how you've successfully tackled problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly
Good communication is key for this position. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. This will show that you can effectively guide both office and field teams.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, ongoing projects, or the company's approach to training and development, which will also help you gauge if it's the right fit for you.
