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- Tasks: Manage calls and emails, log job requests, and communicate with engineers and customers.
- Company: Dynamic recruitment agency in Gravesend with a supportive team.
- Benefits: Salary up to £25,000, 20 days holiday plus bank holidays.
- Why this job: Join a vibrant team and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full-time role with early shift hours, Monday to Friday.
The predicted salary is between 20000 - 25000 £ per year.
A recruitment agency is seeking a Customer Service Coordinator to support the help desk team in Gravesend. You will manage incoming calls and emails, log job requests, and ensure effective communication with engineers and customers.
This full-time, permanent role offers a salary of up to £25,000 per annum, along with benefits including 20 days of holiday plus bank holidays. Working hours are Monday to Friday from 6am to 2pm.
Customer Service & Dispatch Specialist (Early Shift) in Gravesend employer: ATTEGA GROUP LIMITED
Contact Detail:
ATTEGA GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Dispatch Specialist (Early Shift) in Gravesend
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your communication skills and be ready to showcase how you can handle calls and emails like a pro. We want to see that you can keep things running smoothly for both customers and engineers.
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to managing those incoming calls and logging job requests.
✨Tip Number 3
Don’t forget to research the company! Knowing their values and how they operate will give you an edge during interviews. Plus, it shows that you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your enthusiasm for the Customer Service & Dispatch Specialist role, so don’t hold back!
We think you need these skills to ace Customer Service & Dispatch Specialist (Early Shift) in Gravesend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and dispatch. We want to see how your skills match the role, so don’t be shy about showcasing your past achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, and don’t forget to mention your enthusiasm for the early shift!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Whether it’s through your writing style or examples of past interactions, we want to see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ATTEGA GROUP LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Coordinator. Familiarise yourself with managing calls and emails, logging job requests, and communicating effectively with both engineers and customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your verbal and written skills during the interview. Practice answering common customer service scenarios and think about how you would handle difficult situations. Clear and concise communication is key, so let that shine through!
✨Highlight Your Problem-Solving Abilities
Employers love candidates who can think on their feet. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. This will illustrate your ability to manage incoming requests and ensure smooth operations, which is crucial for the role.
✨Be Ready for Early Shift Questions
Since the position requires working early shifts, be prepared to discuss your availability and how you plan to manage your schedule. Employers want to know that you’re committed to the hours and can maintain a positive attitude during those early mornings. Show them you’re ready to rise and shine!
