COMMERCIAL GAS SERVICE / BREAKDOWN ENGINEER / SUPERVISOR in Birmingham

The following job description sets out the duties which the gas service/breakdown engineer is to provide personally within the Company. The duties included for each job description are not exhaustive and further requirements may be added; flexibility in your job will be required.

PLACE OF EMPLOYMENT: Mobile Worker

You are required to travel to and work at various locations within Birmingham & Coventry as the Company shall reasonably require for the proper performance of your duties.

SALARY: £40,000 - £43,000

HOURS: Monday - Friday 8:00am to 5:00pm (40 hours per week)

RESPONSIBLE TO: Directors

RECRUITMENT: This post is subject to a satisfactory DBS and reference checks.

Summary of Duties:

• Service and maintenance of gas appliances within both commercial and domestic properties.
• Boiler fault finding experience within both commercial and domestic properties.

Main Duties:

• Attend service and reactive breakdowns to fault find, diagnose, and repair in a timely and cost-effective manner.
• Using knowledge and boiler fault finding experience to provide high levels of first-time fix and customer care.
• Carry out day-to-day responsive maintenance, service, and repairs as instructed.
• Conduct servicing and safety checks on all heating systems and identify any necessary works required to ensure that the heating systems are in good order and comply with current gas/oil safety regulations.
• Attend to boiler/system breakdowns, inspect, and identify all works required to ensure that the heating systems are functioning correctly.
• Make immediate decisions regarding repair requirements should the original job order not reflect the actual works required and inform the relevant director.
• Inform the tenant (with reason) when it is not possible to complete a repair within the first visit and make mutually agreed arrangements to return to complete and inform the relevant director.
• Ensure that all items of the tenant's furnishings are protected at all times.
• Direct helpers engaged in the assembly or installation of heating systems or components.
• Liaise with management and/or clients to ensure all works are completed.
• Ensure that all works and repairs are completed safely and in accordance with current codes and practices.
• Abide by all client rules and regulations whilst on site (copy available upon request).
• Ensure when purchasing materials, a 'best value and cost-effective approach' is sought.
• Maintain all training required to carry out the role and keep it up to date.
• Accurately complete all relevant documentation associated with the duties and ensure the prompt return to the office of all relevant information in relation to daily tasks.
• Where a Company vehicle is provided, ensure that it is used in accordance with the Company's current policies and procedures.
• Ensure that all company property, i.e., motor vehicle, uniform, tools, etc., are operated safely, kept clean, and in good order and tested when required to maintain the safe working of all heating systems.
• Actively take a proactive approach in finding and quoting additional works, should it be required.
• Carry out site audits, vehicle audits, post-work inspections, quotations, and engineers meetings.
• Adhere to the Company policies and procedures, handbook, and Health & Safety.

PERSON SPECIFICATION:

Essential:

• Recognised gas apprenticeship and Commercial gas certificates ACS - CCN1, CENWAT, HTR1, CKR1, CDGA1, CIGA1, TPCP1, TPCP1A.
• Gas experience within the commercial sector e.g., analysing, fault finding, service, repair, and maintenance on gas/heating installations and appliances.
• Working knowledge of test equipment including an electrical multi-meter.
• Flexible approach: due to travel aspect, this is a mobile position that will involve travelling to multiple sites across the West & East Midlands as well as some wider travel as required.
• Ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.
• Be part of the emergency call-out team on a rota basis.
• Promote a positive and professional attitude to all customers and staff.
• Self-motivated and able to work under own initiative as well as within a team.
• Willing to undertake further training/development within the post as required.
• The ability to communicate effectively with tenants and other members of the public.
• Full UK Driving Licence.
• Basic IT Skills.
• Must have had or be willing to have both vaccinations.

Please call or send CV to apply.