Field Service Engineer (Baltimore, MD)
Field Service Engineer (Baltimore, MD)

Field Service Engineer (Baltimore, MD)

Warminster Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Field Service Engineer, tackling complex scientific equipment in the field.
  • Company: ATS Scientific Products empowers scientists with innovative tools to solve global challenges.
  • Benefits: Enjoy competitive pay, health benefits, 401(K) match, and tuition assistance for your growth.
  • Why this job: Make a real impact while enjoying autonomy and career advancement in a supportive culture.
  • Qualifications: AAS in relevant fields or equivalent experience; EPA Universal Card required within 120 days.
  • Other info: Work safely and report any concerns; we value your health and safety.

ATS Company:
SP Industries

Requisition ID:
8738

Location:

Warminster, PA, US, 18974

Date:
Apr 15, 2025


Field Service Engineer (Baltimore, MD)

ATS Scientific Products is searching for a Field Service Engineer to join the team in Baltimore, MD !

If you\’re a skilled HVAC or refrigeration technician/engineer who\’s ready to move beyond basic service calls and join a company where your skills will be challenged, valued, and expanded we want to hear from you. Take your technical expertise into the exciting world of high-end scientific equipment, solve problems and make an impact!

This job gets you out of the shop and into the field traveling to customer sites with a high degree of autonomy. Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following, other duties may be assigned:

  • Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
  • Responsible for supervising and/or executing field installation and testing of equipment
  • Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field.
  • Act as single point of contact for customer, soliciting internal technical support as needed,managing sub-contractors as needed
  • Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
  • Works independently with minimal technical supervision
  • Autonomous troubleshooting of various models of SP Scientific Equipment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Able to independently coordinate/perform the installation of complex, structural capital equipment
  • Able to assemble complex, often large, mechanical assemblies
  • Independent troubleshooting of complex mechanical and refrigeration systems
  • Able to perform manufacturing processes such as brazing, welding, etc
  • Independently able to decipher electrical, mechanical, and process flow schematics

EDUCATION and/or EXPERIENCE

  • AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
  • Refrigeration (EPA Universal Card) Required or can be obtained within 120 days post hire.
  • Basic understanding of PLC Controls including ladder logic.
  • Familiarity and use of test equipment.
  • Familiarity and use of hand tools.
  • Plumbing, including piping and brazing.
  • Electrical/Electronic knowledge.
  • Understanding of technical instructions, schematics, blueprints and specifications.
  • Mechanical Skills
  • Computer Skills
  • Degree or Certificate from approved two year college or technical school in related field, five years related experience, or equivalent education and experience.

Work Environment

All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.
Employee responsibilities for Health, Safety and Environment include:

  • Work in compliance with divisional health, safety and environmental procedures
  • Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
  • Report any unsafe conditions or unsafe acts
  • Report defect in any equipment or protective device
  • Ensure that the required protective equipment is used for the assigned tasks
  • Attend all required health, safety and environmental training
  • Report any accidents/incidents to supervisor
  • Assist in investigating accidents/incidents
  • Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct

Salary Range: $35/hr -$45/hr

Why Scientific Products?

At ATS Scientific Products, we build tools that help scientists and researchers solve the world\’s toughest problems. Working with us, you\’ll support that mission every day while enjoying a rewarding career. The three parallelograms in our logo reflect our core company values: People, Process, and Performance. As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. Our relentless focus on people is what continues to set us apart as a great place to build a career.

  • We provide a wide range of innovative and high-quality scientific products that improve people\’s lives
  • We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
  • We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
  • You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth

EEO and Affirmative Action Statement:
SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. SP\’s Affirmative Action Plan is available through the HR Department and may be accessed during normal business hours.

Pay Transparency Nondiscrimination Provision:
SP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor\’s legal duty to furnish information.

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Nearest Major Market: Philadelphia

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Field Service Engineer (Baltimore, MD) employer: ATS Scientific Products

At ATS Scientific Products, we pride ourselves on being an exceptional employer that values the skills and contributions of our Field Service Engineers. Located in Baltimore, MD, our work culture fosters autonomy and innovation, allowing you to tackle complex challenges in high-end scientific equipment while enjoying a comprehensive benefits package, including health coverage and career advancement opportunities. Join us to make a meaningful impact in the scientific community while growing your career in a supportive environment.
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Contact Detail:

ATS Scientific Products Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer (Baltimore, MD)

✨Tip Number 1

Network with professionals in the HVAC and refrigeration industry. Attend local trade shows, workshops, or seminars to meet potential colleagues and employers. Building relationships can often lead to job opportunities that aren't advertised.

✨Tip Number 2

Familiarise yourself with SP Industries' products and services. Understanding their equipment and how it operates will give you an edge during interviews, showing your genuine interest and preparedness for the role.

✨Tip Number 3

Consider obtaining additional certifications relevant to the role, such as advanced refrigeration techniques or PLC programming. This not only enhances your skills but also demonstrates your commitment to professional development.

✨Tip Number 4

Prepare for technical interviews by brushing up on troubleshooting scenarios related to complex mechanical and refrigeration systems. Practising these problems can help you articulate your thought process effectively during the interview.

We think you need these skills to ace Field Service Engineer (Baltimore, MD)

HVAC and Refrigeration Expertise
Technical Troubleshooting Skills
Blueprint and Schematic Interpretation
Mechanical Assembly Skills
Electrical Knowledge
Experience with Freeze-Dryers
Customer Technical Support
Independent Problem-Solving
Knowledge of PLC Controls
Brazing and Welding Skills
Use of Test Equipment
Familiarity with Hand Tools
Plumbing Skills
Safety Compliance Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in HVAC, refrigeration, and any technical skills that align with the job description. Use specific examples of past work that demonstrate your ability to troubleshoot and repair complex systems.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for working with high-end scientific equipment. Mention how your skills can contribute to the company's mission and values.

Highlight Technical Skills: In your application, emphasise your technical skills such as reading schematics, performing installations, and using test equipment. Be specific about your experience with refrigeration systems and any certifications you hold.

Showcase Problem-Solving Abilities: Provide examples in your application that showcase your problem-solving abilities. Describe situations where you successfully diagnosed and resolved technical issues, particularly in field service settings.

How to prepare for a job interview at ATS Scientific Products

✨Showcase Your Technical Skills

Make sure to highlight your experience with HVAC, refrigeration systems, and any specific equipment mentioned in the job description. Be prepared to discuss your troubleshooting methods and how you've successfully resolved technical issues in the past.

✨Demonstrate Problem-Solving Abilities

Field Service Engineers often face unexpected challenges. Prepare examples of how you've approached complex problems, particularly in mechanical or electrical systems. This will show your potential employer that you can think on your feet and adapt to various situations.

✨Understand the Company’s Mission

Familiarise yourself with ATS Scientific Products and their commitment to supporting scientists and researchers. Being able to articulate how your role as a Field Service Engineer contributes to this mission can set you apart from other candidates.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the types of projects you might work on, or how success is measured in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Field Service Engineer (Baltimore, MD)
ATS Scientific Products
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