At a Glance
- Tasks: Provide on-site IT support and resolve incidents for manufacturing teams.
- Company: Join ATS Global, a leader in IT solutions for manufacturing.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Other info: Opportunity to travel across the UK and grow your IT skills.
- Why this job: Be the go-to tech hero, solving real-world IT challenges daily.
- Qualifications: Knowledge of ITIL processes and Windows troubleshooting required.
The predicted salary is between 32000 - 40000 £ per year.
ATS Global is seeking an On-Site Support Engineer to join our UK operations, serving as the first point of contact for IT issues at customer sites and ensuring SLAs/SMA obligations are met.
You will work with manufacturing teams to drive incident resolution and support day-to-day IT and manufacturing systems across sites.
The role requires knowledge of ITIL processes, Windows troubleshooting, and the ability to travel to other UK sites to cover for holidays or sickness.
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We think you need these skills to ace On-Site IT Support Engineer - Manufacturing & Incident Mgmt
ITIL Processes
Windows Troubleshooting
Incident Management
Customer Service Skills
Problem-Solving Skills
Communication Skills
Manufacturing Systems Knowledge
